Chris Gourley

I bought my 2023 jeep there great price. Not to happy about salesman still waiting for a lousy 39.00 for my inspection sticker that salesman promised me when I bought it. Yes lousy but it's Not to happy about salesman still waiting for a lousy 39.00 for my inspection sticker that salesman promised me when I bought it. Yes lousy but it's the point.Mind you I bought a 2023 jeep 19 miles on it brand new in 2025. But again still waiting on payment for sticker since September. Service center was awesome could not be any better. I'll definitely revisit them. I do recommend Service but not sure about sales . Mind you I don't live around hudson but thought they would pay more attention to detail meaning customer.service. More

by BROWNLOU2000 Verified Customer Verified Customer

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I genuinely tried to give this dealership the benefit of the doubt, but after multiple experiences, it’s clear Colonial Chrysler Jeep Dodge RAM has no interest in helping customers once the sale is complete the doubt, but after multiple experiences, it’s clear Colonial Chrysler Jeep Dodge RAM has no interest in helping customers once the sale is complete. This dealership actually broke my last Jeep, and now I’m dealing with a new recall and safety issue on my current Jeep — and Colonial has been completely unhelpful at every step. When I contacted them for assistance, I was met with dismissive responses, minimal effort to investigate, and a general attitude that my concerns weren’t their problem. To make matters worse, they refused to help me get into a new car or even provide a rental/loaner despite the recall posing a potential fire risk. The lack of urgency or concern for customer safety is unacceptable. This isn’t the first time I’ve had problems with their service department. Previous repairs were misdiagnosed, tires put on the wrong wheels, lights "replaced" to only burn out weeks later. On top of all of that, communication was inconsistent, and I left each visit with more questions and problems than answers. It’s incredibly frustrating dealing with a dealership that clearly does not prioritize customer safety or basic customer support. They quite literally broke my car to put in fraudulent warranty claims. At this point, I’ve had to go directly through Stellantis because Colonial has repeatedly failed to assist me. My family, friends, and I will NEVER return to any Colonial store or do business with them again after this experience. Based on everything I’ve gone through, I strongly recommend choosing another Jeep/Chrysler service center if you want clear communication, accurate service, and accountability. More

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Excellent customer service 👏 very efficient and support system 👏 👍 When i decide to purchase another vehicle iwilleturn. system 👏 👍 When i decide to purchase another vehicle iwilleturn. More

by laheinrich51 Verified Customer Verified Customer

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Great experience no pressure and a great selection of automobiles to choose from. They will have all my business in the future. Eric Koslowski automobiles to choose from. They will have all my business in the future. Eric Koslowski More

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I have a Jeep dealership right around the corner from my house and I choose to drive 20 miles to this dealership because they are so professional and honest I would never go anywhere else house and I choose to drive 20 miles to this dealership because they are so professional and honest I would never go anywhere else More

by Lori Verified Customer Verified Customer

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everyone was great and treated my Mom great, it was much appreciated! We will be back appreciated! We will be back More

by scottstearns5 Verified Customer Verified Customer

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I am extremely pleased with the prompt response from the dealership when I called about the unusual sound in my vehicle. They scheduled an appointment swiftly, efficiently fixed the issue, and provided a re dealership when I called about the unusual sound in my vehicle. They scheduled an appointment swiftly, efficiently fixed the issue, and provided a rental, making the entire process seamless. I appreciate their excellent service and professionalism. More

by MariaH Verified Customer Verified Customer

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Unbelievable is all I can say. This is my 8th vehicle purchase here at Colonial Jeep in Hudson. I highly recommend to my friends and family. My salesperson Jerell is amazing. This is my 8th vehicle purchase here at Colonial Jeep in Hudson. I highly recommend to my friends and family. My salesperson Jerell is amazing. More

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Great sales team I love my new vehicle ty colonial for making it happen again. Ty Leo for always being the best salesman making it happen again. Ty Leo for always being the best salesman More

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We have been coming to this dealership since 2016 and always a pleasure and a great experience with colonial team, thank you Leo and Eddie we love our new wrangler always a pleasure and a great experience with colonial team, thank you Leo and Eddie we love our new wrangler More

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