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Chris Gray
Chris Gray | Page 9
Service Client Advisor
Nucar Toyota of Norwood
277 Providence Highway
Norwood, MA 02062
100 Reviews
100 Reviews of Chris Gray
November 08, 2019
Satisfied customer Came in for a sticker also, maintenance. And it only took about an hour and a 1/2 as stated by the service rep. Well satisfied. Came in for a sticker also, maintenance. And it only took about an hour and a 1/2 as stated by the service rep. Well satisfied. More
by PBGB67
Verified CustomerOther Employees Tagged: N/A
Helpful 
October 14, 2019
Was great!!! Was very pleased with the service. Chris was very knowledgeable and very helpful. He followed up with me to make sure that everything was taken care o Was very pleased with the service. Chris was very knowledgeable and very helpful. He followed up with me to make sure that everything was taken care off. More
by JACKSON.ETIENNE
Other Employees Tagged: Gilbert Perea , David Demosthene, Yves Redon
October 11, 2019
Just the facts Sir, just the facts What I mean by this is that at 92,000 miles they serviced my car by the book did nothing more nothing less than I needed no pressure explained what I What I mean by this is that at 92,000 miles they serviced my car by the book did nothing more nothing less than I needed no pressure explained what I knew because of the amount of the frequency with which I take it in and warned me about future existing concerns in addition fixed or identified problem with the cord and I’m using for my N-Toon software they had fixed show the facts were presented and I only paid for what I needed. And got work done and could’ve had something to eat if I chose other than that great place great location great people thank you More
by DASMITH60
October 11, 2019
Efficient, work done within an hour, organized Chris Gray was professional, personable and efficient. Enjoyed working with him. He called within the hour to say the job was completed.. I had broug Chris Gray was professional, personable and efficient. Enjoyed working with him. He called within the hour to say the job was completed.. I had brought the car in for airbag recall. Free service More
by ANGIEJO2
October 01, 2019
Find a good service adviser and work with him I would like to compliment service provided by Chris Gray. Chris knows his customers, and recommends applicable solutions. I continue coming for servi I would like to compliment service provided by Chris Gray. Chris knows his customers, and recommends applicable solutions. I continue coming for service to that dealership because of him. Service prices are controlled by the management, and you have to be prepared to bring any Toyota coupons you can find. More
by Walpole2019
September 24, 2019
Quick and accommodating Made a last minute appointment, got right in. Service was done at the time they said it would be done. Much faster than the last time I went in. Made a last minute appointment, got right in. Service was done at the time they said it would be done. Much faster than the last time I went in. More
by Derek537
September 03, 2019
Had my 2017 Rav serviced & Chris was great! Noting major but service was prompt & friendly. Chris texted me & kept me in the loop since I waited for my car. Boch is lucky to have good employees. Noting major but service was prompt & friendly. Chris texted me & kept me in the loop since I waited for my car. Boch is lucky to have good employees. More
by TVTECH25
September 02, 2019
Service Bach Toyota in Norwood Massachusetts is the best car dealer for selling new , used or certified cars and for service as well and it has great employee Bach Toyota in Norwood Massachusetts is the best car dealer for selling new , used or certified cars and for service as well and it has great employees who have a great asset to Toyota, especially when I had my last service with Chris grey who helped me a lot and he was amazing, I hope that all employees can learn from him how to get the experience and dealing with customers by making them happy and satisfied. More
by ATLASREAL1
August 23, 2019
Feeling Swindled Boch Toyota is 2 miles away from my workplace, so I usually take my car there for service. I've always felt like I was treated fairly, and I've alway Boch Toyota is 2 miles away from my workplace, so I usually take my car there for service. I've always felt like I was treated fairly, and I've always had good interactions with all of the service technicians and managers. It's definitely more expensive than a local shop, but it was a price I was willing to pay for the convenience factor. However, I will not be going back again except in an emergency. I brought my car in for a state inspection on 7/24/2019. I knew I would need new tires to pass the inspection, so I had those done. The service advisor (Chris Gray) pointed out a few other things that needed to be done (replace timing chain tensioner/replace lower ball joints/replace tire pressure monitor), none of which I agreed to at the time, but I thanked him for his input. My car passed inspection. Almost immediately after leaving the lot, I noticed a loud, and unusual, creaking sound coming from the front left tire. I was heading out of town on vacation the next morning, and could not get back to have it looked into. I notified Chris that I was having an issue, and said I would be in as soon as I could. "As soon as I could" ended up being 8/21/2019-exactly 5 weeks later. Turns out the creaking sound was due to a broken wheel cover. Whether it was broken prior to my visit on 7/24/2019, or if it was broken by a technician while my tires were being replaced, I don't know (and I'm not really concerned about). The service advisor (Angel Pimentel) informed me of the good news that it was just a broken wheel cover, but he had some "bad news" for me otherwise. He proceeded to show me that: -The drive belt needed to be replaced -A brake light bulb needed to be replaced -both front AND rear brakes needed servicing and/or replacing Reminder: 5 weeks prior, my car PASSED a state inspection, which included a review of the brakes. The technician's report indicates that the left and right brake lining were both at 6mm. The rear brakes are drum, and the report just said "drum". 5 weeks later-35 days, 10 of which my car sat idle in the driveway-my left brake lining is now 3 mm, and the right is 4mm, and the rear drum is zero. I'm no mechanic, but I find it hard to believe that I would have worn down my front brakes that much in 25 days. I don't drive much (difference in the odometer between visits is 735, or just shy of 30 miles per day), but based on the reported difference, it looks like I would burn through brake pads in less than 6 months. I just don't buy it. On top of it, there was NO mention of any of the items which were reported to me on 7/24/2019. I get that different technicians may find different things. And if I hadn't just had an inspection AT BOCH, I might have believed that the brakes needed to be done. But something doesn't sit right with this. So I no longer trust that I'll get honest feedback at Boch Toyota, and will no longer go there for service nor recommend it to anyone. More
by JJV
Other Employees Tagged: Angel Pimentel
August 20, 2019
Going the extra mile Simple service visit for a new car on a Sunday; thought I would also pick up a part while there since website said that parts department was open on S Simple service visit for a new car on a Sunday; thought I would also pick up a part while there since website said that parts department was open on Sundays (it ends up they are not); still the part was in stock and the service manager got the part for me and rang it up as part of my service visit. This saved me a 2nd trip so I really appreciated that. More
by RNICKERSON0F
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