Chris Henn
Chris Henn at Button CDJR
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Chris Henn

Finance Manager

Button CDJR

1220 E Blvd
Kokomo, IN 46902

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Chris Henn

December 30, 2024

Dealership Rating
Employee Rating

The dealership is phenomenal, service always does a great job, no complaints what so ever. More

by chris.henn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Chris Belt, Erika Tobin, Matthew Yero

Jan 08, 2025

Button CDJR responded

Thank you for your fantastic feedback! We're thrilled to hear that you consistently have a great experience with our dealership and service team. Your satisfaction is our top priority, and we're grateful for your trust and loyalty. We look forward to continuing to serve you with the same excellent service in the future!

December 29, 2024

Dealership Rating
Employee Rating

Shaelah helped me with my first Jeep lease a few years ago, and she just helped me for a second time with a new Jeep lease that I love! The experience was pleasant and she went above and beyond with her c More

by sam.renee109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaelah Lott

Jan 08, 2025

Button CDJR responded

Thank you for your wonderful review! We’re so happy to hear that Shaelah made both your first and second Jeep lease experiences so positive. Her dedication to clear communication and making things happen quickly is truly appreciated, and we’re glad to know she’s the reason you’ll keep coming back to Button. We look forward to assisting you again in the future and helping you with all your vehicle needs!

December 21, 2024

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Employee Rating

Shaelah Lott was courteous and professional throughout the entire process. She is someone you want assisting you with your car buying experience. Jamie Hansen and the finance team were also a pleasure to More

by hartmaneric1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Button CDJR responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Shaelah Lott provided you with courteous and professional service and made your car-buying experience a pleasure. We're also glad Jamie Hansen and our finance team contributed to your satisfaction. We truly appreciate your kind words and look forward to assisting you again in the future! Safe travels in your new car!

December 18, 2024

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Employee Rating

Jada is great great great great great great great great but this 15 word minimum sucks. If the 15 word minimum is still on here, don’t send me any more surveys More

by NO20
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Button CDJR responded

Thank you for your feedback! We're glad to hear that Jada provided excellent service. We understand your frustration with the 15-word minimum, and we appreciate your honesty. We will make sure to pass your comments along. If you ever need anything in the future, feel free to reach out!

December 11, 2024

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Employee Rating

I have done business with Button for so many years that i can't recall but the time goes back to when Button was still downtown on Sycamore street. Ryan Olsen is without question one of your best salesmen i More

by n194
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Olsen , Chris Belt

Dec 12, 2024

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

Dealership Rating
Employee Rating

Great job, please air up my tires next time, thank you for all you do. More

by snd721024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 05, 2024

Dealership Rating
Employee Rating

Kind and patient with a 75 year old, they understood what I needed, and I got it More

by wfpopejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Tobin

Dec 10, 2024

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 04, 2024

Dealership Rating
Employee Rating

Greg Finley has treated great with his information he has given me to solve my problems. And Garret Stryker has been great as well, very understanding with my service needs. Please keep the both of them. More

by fierstos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Mike Lupoi, Erika Tobin, Matthew Yero

Dec 10, 2024

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

November 18, 2024

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Employee Rating

Friendly, kind , great to do business with, very knowledgeable about her job, the dealership is very clean. More

by gdowden53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 16, 2024

Dealership Rating
Employee Rating

Not personable, kind of cold, not great customer service. Didn’t know the car only came with one key fob until after purchase and not much effort to get the other one. Told us to go buy one More

by mbart511
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Casey Conley

Dec 16, 2024

Button CDJR responded

Thank you for your feedback, and we apologize for the experience you had. It's disappointing to hear that you felt the customer service was cold and that there was a lack of effort in assisting with the key fob situation. We understand how important it is to feel valued as a customer, and we’re sorry that we didn’t meet your expectations. Regarding the key fob, we should have communicated more clearly and worked with you to resolve the issue. We will review our processes to ensure better customer care in the future. Your feedback is important to us, and we hope to have the opportunity to make it right.

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