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Chris Kleinsmith
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Chris Kleinsmith | Page 4
Service Manager
Al Packer's White Marsh Ford
9801 Pulaski Hwy
Baltimore, MD 21220
33 Reviews
Dealership Experience
9 yrs, 8 mos
Industry Experience
41 yrs, 9 mos
33 Reviews of Chris Kleinsmith
December 02, 2017
Great service that began with a phone prediction of problem Christopher Kleinsmith saved the day for me -- and we were very grateful after thinking that we would have a much more complicated problem that would Christopher Kleinsmith saved the day for me -- and we were very grateful after thinking that we would have a much more complicated problem that would cost much more. Chris predicted in our phone call to Al Packer that my T'bird's gear shift problem was connected to a faulty brake light switch that could be fixed on the spot. I headed out to Al Packer the next afternoon and was promptly and kindly greeted at this lovely dealership, and Chris guided me to the waiting area. After about 30 minutes he advised that they did not have the needed switch but their parts people were retrieving one elsewhere, and my car would be ready shortly. I was grateful for the update, and I enjoyed the waiting area. My car was ready within 45 minutes (two hours total of time at AP), and my gear shift works like a charm. And the best part is that I did not have to pay $140 'diagnostic fee' as was quoted to me at another Parkville dealership. The total bill was under $100 !! Thrilled. I am a new fan of Al Packer, and particularly Christopher Kleinsmith. More
by PJS
Helpful 
December 01, 2017
as a car dealer i am 81 and as you can figure i have dealt with MANY car dealers in that time AL PACKER white marsh is the best of the best hands down everything fr i am 81 and as you can figure i have dealt with MANY car dealers in that time AL PACKER white marsh is the best of the best hands down everything from their spotless shop to the very nice people makes it a pleasure dealing with them More
by rebell
October 22, 2017
Excellent Service at Al Packer Ford My Service Manager, Christopher Kleinsmith, was very knowledgeable and helpful. He answered all of my questions. Very pleased with my experience at My Service Manager, Christopher Kleinsmith, was very knowledgeable and helpful. He answered all of my questions. Very pleased with my experience at Al Packer Ford. More
by Billie
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