Chris Kleinsmith
Chris Kleinsmith at Al Packer's White Marsh Ford
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Chris Kleinsmith | Page 3

Service Manager

Al Packer's White Marsh Ford

9801 Pulaski Hwy
Baltimore, MD 21220

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rated
33 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

41 yrs, 10 mos

not yet
rated

33 Reviews

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33 Reviews of Chris Kleinsmith

June 30, 2018

Dealership Rating
Employee Rating

Went in to get my car serviced They are always very professional. They always get everything done quickly and effectively. All in all this is a great dealership, with wonderful emp More

by Shy8295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 30, 2018

Al Packer's White Marsh Ford responded

Thank you for the fabulous feedback. We're thrilled to hear that our team provides you with immaculate service each time and you always have a great experience with us. We will see you next time. Drive safe!

June 27, 2018

Dealership Rating
Employee Rating

Al Packer Ford White Marsh Chris Kleinsmith has always been wonderful to work with. When I called,he answered all my questions about what I could expect. My visits with my truck More

by Favefive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Worth

Jun 30, 2018

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are so happy that you had a lovely experience with us. We're thrilled that our team provided you with outstanding service and Chris was such a pleasure to work with. We look forward to seeing you again. Have a nice week!

June 03, 2018

Dealership Rating
Employee Rating

Service. Above and beyond Christopher K. At AL Packet went above and betons to accommodate me. He got my car in the next day for service. I told him there was no rush but he in More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2018

Al Packer's White Marsh Ford responded

Thanks, Robin. We are thrilled that you had such a lovely experience with us. We are so happy to see that Christopher was so helpful and took excellent care of you. Thank you for the kind words. We can't wait to see you again. Have a nice week!

May 19, 2018

Dealership Rating
Employee Rating

Service and Sales Excellent, Dealership Not Trustworthy Was drawn into the dealership by an advertised vehicle. Tried to buy it and they would not honor the price. Sales and Service are Excellent! More

by Stevem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Aaron Younger , Frank Janezik

Jun 06, 2018

Al Packer's White Marsh Ford responded

Thank you for the positive feedback. We are pleased to see that our team took great care of you and you had a nice experience with us. We hope to see you again in the future. Have a great week!

May 16, 2018

Dealership Rating
Employee Rating

Service and Tire Repacement Service was courteous and fast. The technicians found dangerous problems with my tires that I didn't know about and let me know about my tire warranty More

by Janef888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey Topper

May 17, 2018

Al Packer's White Marsh Ford responded

Thank you for the kind words. We're pleased to see that you enjoyed your visit with us. We are thrilled to hear our team took excellent care of you and were so helpful. We look forward to seeing you in the future. Drive safe!

May 06, 2018

Dealership Rating
Employee Rating

Service My service advisor, Christopher Kleinsmith was so professional and he got the job completed as soon as possible! I would recommend the service dept. More

by ANNOY8NG!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Bayer

May 07, 2018

Al Packer's White Marsh Ford responded

Thank you for the wonderful words. We're thrilled to hear you had such a lovely experience with us. We are happy that our team provided you with great service and Bob and Chris were such a pleasure to work with. We'll see you next time. Drive safe!

March 04, 2018

Dealership Rating
Employee Rating

Very competent and knowledgeable people I don't normally write reviews but lance Johnson did everything right and worked very hard to make my deal happen. He is a good man and everyone at al More

by Charles Beard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson

Mar 04, 2018

Al Packer's White Marsh Ford responded

Thank you Charles for the kind words. We're are thrilled to hear that you had such a wonderful experience here at Al Packer's White Marsh Ford. We're delighted that Lance and Chris provided you with great service. We can't wait to see you again. Drive safe!

February 22, 2018

Dealership Rating
Employee Rating

Great help by Chris Klein smith at AL Packer Once again Chris Kleinsmith came through for me at AL Packer Ford, encouraging me to come in for a quick assessment of my battery, when I called to sa More

by PJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike, Shop Manager who was very nice to chat with

Feb 23, 2018

Al Packer's White Marsh Ford responded

We appreciate the wonderful feedback. We are delighted to hear that you had another great service experience with us. We're thrilled that our team provided you with outstanding service and Chirs was once again so helpful and a pleasure to work with. Thank you for the 5 stars. We can't wait to see you again. Enjoy your week!

February 20, 2018

Dealership Rating
Employee Rating

Very warm and genuine experience Chris k. Was very helpful respectful and accurate in his assessment. He really made me want to bring my car there for future service I recommend servi More

by Darryl 2nd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 23, 2018

Al Packer's White Marsh Ford responded

Thank you, Darryl. We're pleased to hear that you enjoyed your experience with us. We're happy that our team provided you with great service and Chris was very helpful. We look forward to seeing you in the future. Take care!

February 15, 2018

Dealership Rating
Employee Rating

I have been very satisfied every time I need a job done I have nothing but rave reviews for the customer service at Al Packer Ford in White Marsh. This time Christopher Kleinsmit helped me get exactly done More

by Julie52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2018

Al Packer's White Marsh Ford responded

Thank you, Julie, for the kind words. We're thrilled to hear that your experience with us was so great. We are so pleased that our team always provides you with excellent service and are so helpful. We look forward to your next visit. Have a fantastic week!

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