Chris Lowenthal | Page 63

Very helpful and not pushy Chris was very helpful and took a lot of time with us so that we could get the vehicle we wanted at a price we could afford. We came back several tim Chris was very helpful and took a lot of time with us so that we could get the vehicle we wanted at a price we could afford. We came back several times and he was always friendly and patient. Matt Diamond was super friendly and did a very good job explaining the vehicle and getting us on our way quickly. I love my new Chrysler Pacifica. More

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GREAT GREAT GREAT I had been to this dealer many times and had 2005 300c and 2012 300 Chris was the best I am also sending my son for a dodge truck and told him only I had been to this dealer many times and had 2005 300c and 2012 300 Chris was the best I am also sending my son for a dodge truck and told him only to see Chris best sales person I ever had KIND, FRIENDLY PLEASANT and I rate him 100% BEST I will return to purchase a new truck only with Chris Thank you very much Arrigo and Chris buyer ( marion corteo ) More

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New RAM Purchase We were pleasantly surprised and very pleased with the manor in which we were treated throughout the sales process by all those involved. Kudos to o We were pleasantly surprised and very pleased with the manor in which we were treated throughout the sales process by all those involved. Kudos to our salesman Chris Lowenthal, John Riley in finance and Mark "After Dark" who made us laugh a lot. You gentlemen are a credit to your industry as well as your employer. Will recommend, without hesitation, to any and all that might be in the market for a vehicle. More

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Excellent customer service provided at every level! Chris L and Jose I are easy to work with to get what you need! Rob in finance was on the ball and no nonsense! Mark after Dark, well, he's amazing and Chris L and Jose I are easy to work with to get what you need! Rob in finance was on the ball and no nonsense! Mark after Dark, well, he's amazing and always up beat about the new vehicle just purchased. All are happy to assist with whatever is needed! Purchased my fifth Jeep here just yesterday, and couldn't be happier!!! Thanks More

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Leasing Made Simple Everyone listened to my concerns and got the job done in style. Would highly recommend asking for Chris Lowenthal as a sales rep. Give him a call fir Everyone listened to my concerns and got the job done in style. Would highly recommend asking for Chris Lowenthal as a sales rep. Give him a call first and make an appt. More

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Get Chris L to work with you! Chris L was great in helping lease a 2017 JGC Altitude. We were able to come to an agreement on a fair deal after he listened to my concerns. The en Chris L was great in helping lease a 2017 JGC Altitude. We were able to come to an agreement on a fair deal after he listened to my concerns. The entire process from start to end was one of the best experiences I've had yet at any dealership. Would highly recommend! Thanks Chris and Arrigo Sawgrass! More

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Excellent service Chris the salesman was very nice and comfortable to work with. He andwered all my question.and went over everythong about the car woth my son. Chris the salesman was very nice and comfortable to work with. He andwered all my question.and went over everythong about the car woth my son. More

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AWESOME TEAM AND EXPERIENCE!!!! Car shopping any where can be a pain. Back and forth with your family searching for the right price and vehicle kills patience!!! After a long day an Car shopping any where can be a pain. Back and forth with your family searching for the right price and vehicle kills patience!!! After a long day and 4 Dealerships later I found Arrigo Sawgrass. Two people you were always taught to avoid, mechanics and car salesman. Chris Lowenthal (salesman) is a straight shooter. He made me and my family feel comfortable enough to make the right decision in the end. Ken in financing took away any hiccups and Mark after Dark answered all ?s about my Jeep i could possibly think of. AWESOME SALESMAN, FINANCING, and ESTABLISHMENT!!! More

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Super Nice, not pushy at all, such a pleasant experience. Chris Lowenthal is the LEAST pushy salesman of all time. So pleasant to deal with!!! John Riley was just as nice and pleasant to deal with in Finance Chris Lowenthal is the LEAST pushy salesman of all time. So pleasant to deal with!!! John Riley was just as nice and pleasant to deal with in Finance!!! Tyler did a good job on Delivery. This place is great! I would definitely recommend going there!!! More

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Purchase of new Jeep Grand Cherokee Overland Pros - salesman Chris Lowenthal was great. Cared about us and helped us find the right car. He personally cleaned off some marks for us, helped us tra Pros - salesman Chris Lowenthal was great. Cared about us and helped us find the right car. He personally cleaned off some marks for us, helped us transfer over our belongings from our old car, swapped over the license plate, helped us with information that the insurance company needed. He really went out of his way to make sure we were being taken care of. None of the cons are a reflection on Chris. He was readily available whenever I had needed him on the phone prior to coming in to the dealership. He provided us with water and snacks to make us comfortable. This should be provided free of charge by the dealership but he was buying it from the vending machine with his own money. The dealership has a lot of inventory - you will find what you are looking for. Their dealer fees are low - we paid $799 total for all the usual nonsense they add on. Their prices are fair. We got the deal we were looking to make (eventually). Cons - it's the usual performance. Took 7 hours to buy a car! So antiquated. Test drive was around the block. They expect you to make a $40,000 purchase decision based on 5 minutes in the car. Their initial offer for our trade was $13,400. After 3 rounds of negotiation, we agreed on $15,500. Why do they have to put you through this aggravation? Give us your best price right away and let's make a deal. The price on their car was $45,450. They came in at $40,707. We agreed at $39,200. Again, 3 rounds of negotiation with the "closer" Don. Why do they have to go backwards and forwards to the managers at the desk? It's such an outdated system. They pretend they are negotiating on our behalf. Just put me in front of the person who can make a decision and I'll do my own negotiating. I like to think I am smarter than the average car salesman. We had to wait over an hour to see the finance guy. What's his job? To sell warranties that you don't need when you are buying a new car. Oh, and to get you a 3.4% interest rate that was 50 basis points higher than I had already secured at my credit union. And finally - the delivery guy! Matt Diamond. This guy is very weird. All he had to do was give us the owner's manual and a flashlight that had been removed from the trunk. I thought the delivery guy would take you through the features of the car. No - he just sits in his office being weird. Again - more time wasted. Best advice - do your research. Pick out the car you are interested in and make sure they have it at the dealership you are visiting. They pull cars from multiple locations so you have to confirm your car is there. Have them work on your appraisal while you are test driving cars. This way you're not wasting time later waiting for the used car's manager's offer. Have other appraisals in writing - it is negotiation power (we had 2 other offers that made their initial offer look stupid). Play dealers off against each other but do it over the phone. You don't have to spend hours at the dealership. We knew the car we wanted and the price we were willing to pay. We had other dealerships who had given us their best price so we had negotiating power. Yet it all still took 7 hours. Be prepared for a long day. Take snacks and water. Don't negotiate on an empty stomach and don't get tired. They will try to wear you down. You need your A game. More

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