Chris Martin
Chris Martin at Med Center Mazda

Chris Martin

General Manager

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.8
90 Reviews

Dealership Experience

16 yrs, 7 mos

Industry Experience

19 yrs, 4 mos

4.8

90 Reviews

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90 Reviews of Chris Martin

November 02, 2025

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Employee Rating

Service people were excellent sent a video out showing me what was going on with my car!! The only problem I have every time I leave I have to return and have them check my tires cause that little tire light More

by jojobt2014
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Recommend Dealer
Yes
Nov 03, 2025

Med Center Mazda responded

Thank you for the fantastic feedback! We're glad you appreciated the service and the video update. We understand the tire light issue can be frustrating and will work to ensure it's addressed for you. Your experience is important to us, and we appreciate your support!

October 28, 2025

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The personnel were personable & competent. The oil change and front end alignment was completed in a reasonable amount of time. More

by kjscott17
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Recommend Dealer
Yes

October 28, 2025

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The service team and cashiers were personable and efficient. The oil change and front end alignment was accomplished in a reasonable amount of time. More

by kjscott17
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Recommend Dealer
Yes

September 26, 2025

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Friendly prompt service! Excellent service from start to finish! The staff was professional, friendly, and went above and beyond to make sure everything was taken care of. More

by jruttka
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Recommend Dealer
Yes

August 15, 2025

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MedCenter Mazda in Pelham, AL was truly an incredible experience. Car buying can be an incredibly daunting, frustrating and contentious process. MedCenter Mazda is the exception to that stereotype! They More

by ddkuntz84
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Recommend Dealer
Yes

August 06, 2025

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Friendly, fast, thorough, knowledgeable and patient employees. They make your buying and service of your car easy More

by debilandrum
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Recommend Dealer
Yes

July 17, 2025

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Mazda makes great products and I'm pleased with how they support them. Med Center is a great example of this. They do what they say they're going to do. Highly recommended on both the sales and service side More

by bwilson27
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Recommend Dealer
Yes

July 12, 2025

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Service Department was ready for my appointment! Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolve More

by Larry Martin
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Recommend Dealer
Yes

July 09, 2025

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Almost impossible to make the appointment. Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switc More

by stevensonb45
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Recommend Dealer
No
Jul 15, 2025

Med Center Mazda responded

Hi there, Thank you for taking the time to share your experience. While we’re truly glad to hear you had a great experience with our sales and parts departments, we're very sorry that your time with our service department didn’t meet expectations. It’s certainly not the level of service we aim to provide, and we understand how repeated issues and long wait times can be discouraging. Regarding the loaner vehicle situation, we know how inconvenient that must have been and are reviewing how these policies are communicated and managed to better serve all our customers in the future. Your feedback is being shared directly with our service leadership team so we can make improvements where they’re clearly needed. If you're open to it, we’d appreciate the opportunity to speak with you directly and see how we might make things right. Please don’t hesitate to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com. Thank you again for your honest review—and for recognizing the efforts of our sales and parts teams. We hope we can regain your trust.

June 24, 2025

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Mercer is the best dealership experience we have ever had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchase More

by buck2372006
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Recommend Dealer
Yes
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