Chris Oyedeji

Davonte Manuel is the best. And mechanic Bobby is great. I've been requesting him since I've had my 06 Expedition. These two guys are a great team. Everytime I come in for a ser And mechanic Bobby is great. I've been requesting him since I've had my 06 Expedition. These two guys are a great team. Everytime I come in for a service they will make sure my vehicle service is done right..thanks and keep up the great work. More

by RTHOMASX3 Verified Customer Verified Customer

Helpful 1

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Like this dealership friendly advisers friendly techs would recommend this dealership to all my friends would recommend this dealership to all my friends More

by mustangkid1986 Verified Customer Verified Customer

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The associates communicates clearly, very professional, caring, service was excellent, I was able to get home in time to let my pet out. Thank you so much for being very proficient, understanding and quick caring, service was excellent, I was able to get home in time to let my pet out. Thank you so much for being very proficient, understanding and quick. More

by loveablejkl Verified Customer Verified Customer

Helpful 6

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If there was a zero star is how I would like to rate this dealership Mr. Moore - I’ve made many attempts to reach you and has had zero success. Please please give me a call 678 4254538. My vehicle is still s dealership Mr. Moore - I’ve made many attempts to reach you and has had zero success. Please please give me a call 678 4254538. My vehicle is still sitting at your dealership. It has been there now for over a year! I am in the process of sending a letter to Mr. Bill Ford to see if I can get him to intervene. Please do not buy from the dealership!!!! They are terrible! This is by far one the worst car dealership I have ever dealt with in my 50 years. If there was a negative 0 this how I would rate this dealership. My vehicle has been sitting at this dealership for almost year!! I spoke about maybe 25 different people there and no one are able to tell me what’s going on with my vehicle. They keep telling me they’re going to call me back and zero phone call. From the advisor to the service manager they’re terrible! How do they stay in business?? More

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DARVELL FOSTER AND SHARON WILSON ARE VERY PROFESSIONAL AND GIVE GREAT CUSTOMER SERVICE, VERY KNOWLEDGEABLE OF THEIR JOBS AND HAVE TREMENDOUS AMOUNTS OF EXPERIENCE IN ALL AREAS OF CARS AND CAN ANSWER ANY Q AND GIVE GREAT CUSTOMER SERVICE, VERY KNOWLEDGEABLE OF THEIR JOBS AND HAVE TREMENDOUS AMOUNTS OF EXPERIENCE IN ALL AREAS OF CARS AND CAN ANSWER ANY QUESTIONS AND RESOLVE ANY ISSUES THAT YOU MAY HAVE, THEIR EXPERTISE IN THE CAR BUSINESS AND SERVICE DEPARTMENT IS EXEPTIONAL AND I WON'T TAKE MY CAR ANYWHERE ELSE, THEY ALSO GO ABOVE AND BEYOND TO MAKE SURE ALL OF THE MECHANICS, AUTOMOTIVE TECHNICIANS & SUPERVISORS ALL KNOW THEIR JOBS AS WELL AND HAVE THE HIGHEST QUALIFICATIONS TO SERVE THEIR CUSTOMERS TO THE HIGHEST SATISFACTION AND THEY DO JUST THAT AND VERY WELL!!! AWESOME JOB TO BANNISTER FORD AS YOU SHOULD BE THE NUMBER ONE DEALERSHIP IN MARYLAND!!!!! More

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This dealership is the most competent dealership I have visited in the past 30 years of owning a Ford vehicle.the service department is awesome! visited in the past 30 years of owning a Ford vehicle.the service department is awesome! More

by ERIK3355 Verified Customer Verified Customer

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Dropped my car yesterday morning around 10am because my key would not turn the car off. The service advisor Chris stated that the car would be ready in the afternoon and that he would call when it was read key would not turn the car off. The service advisor Chris stated that the car would be ready in the afternoon and that he would call when it was ready. We got a shuttle around 12p, that dropped us off to get lunch. Called back around 2p and couldn't reach the service advisor or the assistant manager. Finally got dropped off at 4p, and the car was sitting out ready to pick up with no service advisors in sight. The morning crew had left. No call whatsoever. More

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Great customer service from everyone we spoke to this time around. This quality of customer service have been a long time coming. It’s been a while. Chris was very helpful and provided us with the over time around. This quality of customer service have been a long time coming. It’s been a while. Chris was very helpful and provided us with the overview of what we need to get my car back in good condition. Keep up the good work! The Richardson’s More

by CLAUDETTERICHARDSON17 Verified Customer Verified Customer

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Had to bring it back for repair but Chris and the Service Manager were both very supportive and Professional. The service manager understood and made sure I was taken care of. Picked my vehicle up, so far, Manager were both very supportive and Professional. The service manager understood and made sure I was taken care of. Picked my vehicle up, so far, so good...Great place. More

by Mr. Turner Verified Customer Verified Customer

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I had my truck in for oil change and tire rotation back in January. They gave me a printout that the oil change and tire rotation was completed. I went out to my truck and noticed that the tire rotation wa in January. They gave me a printout that the oil change and tire rotation was completed. I went out to my truck and noticed that the tire rotation was not done. I had recently put to new tires in the rear. So I went back inside and the associate at the front call the maintenance guy to the front. I asked him why you put on the printout oil change and tire rotation completed if you do it. and all nonchalantly said I can do the tire rotation for you. You should have the first time and not hand me forgery paperwork. Now last June went in for simple oil change. Today I notice they did not put the screws back in the underneath bracket. They replaced them with zip ties totally unacceptable. Now I don't trust Banister Ford at Marlow Heights to do anything to my truck. I hope this situation is resolved quickly. More

by Lifeat2001 Verified Customer Verified Customer

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