Chris Roberts | Page 3

I was just in for regular maintenance and check up. i like to use my own oil Mobil ! Extended Performance, which is not available at most Service Garages and your Service Manager has no problem with i like to use my own oil Mobil ! Extended Performance, which is not available at most Service Garages and your Service Manager has no problem with that arrangement. Service is quick friendly and always done right. Service Dept is very good and and are all quite professional. Unfortunately I did not get the names of the highly qualified technicians who may have done the good quality work on my 2016 Challenger. More

by FSLIB Verified Customer Verified Customer

Helpful 0

Report | Print

I have been to this dearlership for the last 20 yeare. I have also purchased 4 Ram trucks over this period. I have always had excellant service from this dearlership.They are always friendly and always ta I have also purchased 4 Ram trucks over this period. I have always had excellant service from this dearlership.They are always friendly and always take care of anything I have to say about service for my Rams. More

Helpful 0

Report | Print

The service center was terrific. The inside sale is sorely lacking. The condescending attitude of Justin Nappa is the reason I will not be returning. The inside sale is sorely lacking. The condescending attitude of Justin Nappa is the reason I will not be returning. More

by jwaszewski1960 Verified Customer Verified Customer

Helpful 0

Report | Print

The service work was outstanding and the process from making my appointment to completing the work was excellent. making my appointment to completing the work was excellent. More

by sreyemyorel Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership started out being pretty good for me I purchased 2 vehicles since 2022. I recently acquired a brand new 2023 Durango with 0 mileage and less then 30 days after purchase the vechiles power purchased 2 vehicles since 2022. I recently acquired a brand new 2023 Durango with 0 mileage and less then 30 days after purchase the vechiles power source shutdown while I was driving. Took the vechile in and nothing was detected just loose connections. Less the 30 days later the same problem occurred with the vehicle going dead while driving in traffic. Also, my vechile has a strange metal rattling sound that the service tech seem not to figure out. Now today my radio screen has gone out and is displaying a sign saying power surge on usb hud detected . At this point the car appears to be a terrible purchase and the service team can’t identify the issues I’m experiencing. Not to mention the sales rep who sold me the car has gone mia after the second incident. More

by ERICSULLIVANJR Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service on time always happy with the work never had any issues service. never had any issues service. More

by EDMAC13 Verified Customer Verified Customer

Helpful 0

Report | Print

Disappointed went in for a oil change they said they couldn't, so thru scheduled me an appt couple days layer. Got there 30 early and still waited 2.5 hrs couldn't, so thru scheduled me an appt couple days layer. Got there 30 early and still waited 2.5 hrs More

by murhy7 Verified Customer Verified Customer

Helpful 1

Report | Print

Quick friendly service. Everyone is courteous. Service writers are very knowledgeable and will answer any and all questions. Definitely recommend Mt. Ephraim Dodge fir all s Everyone is courteous. Service writers are very knowledgeable and will answer any and all questions. Definitely recommend Mt. Ephraim Dodge fir all service needs. More

by b1brac76 Verified Customer Verified Customer

Helpful 0

Report | Print

My car’s oil was changed today at the dealership. In and out in very quickly! Great service experience! In and out in very quickly! Great service experience! More

by Plymouth88 Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service and very professional recommend them to my family and friends great labor and service them to my family and friends great labor and service More

by vaehnmason2 Verified Customer Verified Customer

Helpful 0

Report | Print