Chris Roberts
Chris Roberts at Mt. Ephraim Chrysler Dodge
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Chris Roberts | Page 52

Technician

Mt. Ephraim Chrysler Dodge

620 N Black Horse Pike
Mount Ephraim, NJ 08059

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4.6
565 Reviews
4.6

565 Reviews

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565 Reviews of Chris Roberts

October 19, 2020

Dealership Rating
Employee Rating

Wasn’t happy that I had to bring in my new truck for service already but the service guys did an outstanding job of f making it right. Great work! More

by martinviana.jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McMullin , Gena Fischer, Anthony Sciola

Oct 20, 2020

Mt. Ephraim Chrysler Dodge responded

Martin, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

October 18, 2020

Dealership Rating
Employee Rating

Treated like a true customer and in and out in a timely fashion. really like the service dept. i use them as my regular mechanics More

by goeagles81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McMullin

Oct 18, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, thank you; we appreciate your feedback. We are happy to hear we could provide such a great service experience. Please let us know if there is anything else we can do for you! Have a great day!

Oct 18, 2020

Mt. Ephraim Chrysler Dodge responded

,

October 14, 2020

Dealership Rating
Employee Rating

This was the First time serving at the dealership and It could not have been better. Fast, Courteous, and the amount I was told. A+ More

by jmatthews856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McMullin

Oct 15, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of our team. We value your business and we look forward to any future visits!

October 13, 2020

Dealership Rating
Employee Rating

I Went in for a recall for my car. I was in and out and the staff was very nice. They did a fantastic job on my car as well as explained everything in detail. More

by flvance0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are pleased to see that our team provided you with excellent communication and had your car taken care of satisfactorily. If we can do anything else for you, please be sure to let us know.

September 29, 2020

Dealership Rating
Employee Rating

The staff is always accommodating. Each member seems to make a deliberate point to greet you while you are on site. The service department always goes above and beyond for customer satisfaction. More

by ibrahimakarim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McMullin

Sep 30, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback! We are happy to know that you have had 5-star experiences with us and with the help of our team who is accommodating and provides great customer service! We appreciate your business!

September 28, 2020

Dealership Rating
Employee Rating

I appreciate all of you guys.. I am always in and out very speedy service keep up the good work and thank you guys for being open to the public... More

by hemiclutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McMullin , Chris ,John and the kind lady who sets the appointment..

Sep 28, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, thank you for the wonderful review! We're happy to hear our team has given you great service. We hope to see you in the future.

September 25, 2020

Dealership Rating
Employee Rating

Quick,easy and friendly service. Tech explained the problem. Got the truck in right away. I didn't have to wait long for the job to be completed More

by kwilliams19020
Recommend Dealer
Yes
Sep 26, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

September 24, 2020

Dealership Rating
Employee Rating

I was disappointed in the price. It was much more than I expected. Also disappointed that a service pers was in my car and during the time of COVID 19 my car was not cleaned after service. More

by bmcobia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom McMullin , The receptionist who made my appointment was friendly and professional.

Sep 24, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, I regret to learn that your service experience did not meet your expectations. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

Sep 24, 2020

bmcobia responded

Mr. Laganella I thank you for reaching out but that service was on September 4,2020. I just that the price for the service was more than I expected and with the COVID 19 my car should have been cleaned after a service person was in it. I don’t howe should continue to labor over this any further. I have some time before my car needs to be serviced again. Thank you for your help.

September 16, 2020

Dealership Rating
Employee Rating

I brought my vehicle in for transmission problems to have it serviced while it was covered under warranty. I was told there was no problem twice. months later the transmission failed and Dodge would not c More

by briannolder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom McMullin

Sep 18, 2020

Mt. Ephraim Chrysler Dodge responded

Hello, Your review is very concerning and I would appreciate the chance to discuss your concerns regarding your warranty and the cost of repairs. Please reach out to me at your own convenience. Thank you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

September 03, 2020

Dealership Rating
Employee Rating

I always find extremely friendly and efficient service very well done and always done very quickly and informed all the way wish there was coffee in waiting room More

by jdmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McMullin

Sep 04, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are so happy to see that our team consistently exceeds your expectations and we will be sure to share your kind words with our team. If we can be of further assistance, please be sure to let us know.

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