Chris Scott

Where do I begin- my family was a long time fan of Toy Barn. My first purchase from them a couple years ago was exceptional. We've attended multiple events of Toy Barns and always recommended them. Fas Barn. My first purchase from them a couple years ago was exceptional. We've attended multiple events of Toy Barns and always recommended them. Fast forward to today and it's not the same dealership it was years ago. Dealership has lacked any communication when it comes to title and trade-in loan payoff. 11/23 will be 40 days - which Ohio requires dealership to send title. I have received mixed answers - all of them being lies from "previous loan has been paid off" to "pay off is processing" to "Loan will be paid in 24 hours." All within a couple days. Please save your hard earned money and take your business else where! I have heard dealership is going BANKRUPT - which I didn't believe until I've read the multiple reviews of others having the same issue. More

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WARNING TOY BARN WON'T SEND YOU TITLE AND THEY DON'T CARE. A lot of people are saying when a car dealer can't get you a title to the car you bought its fraud. I don't know, but a lot of people seem to CARE. A lot of people are saying when a car dealer can't get you a title to the car you bought its fraud. I don't know, but a lot of people seem to have that opinion. I purchased a vehicle from Toy Barn on 03/31/23. I still don't have a title. They promised it by the end of week multiple times, and it never happens. Joe Casa keeps telling me he will "check with staff" and get back to me and doesn't. I am going to have to get my 4th temp tag next week and have had to file a complaint with the Ohio Attorney General. Make your life easier and don't do business at Toy Barn. They are making their failure my problem and it's a waste of time. More

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I bought the cheapest car that Toy Barn will most likely sell this year (with cash) and was treated as such. I had to hound the dealership for the title, with no one returning my calls/emails (Miranda and E sell this year (with cash) and was treated as such. I had to hound the dealership for the title, with no one returning my calls/emails (Miranda and Eduaruo.) Turns out the Sales/finance person didn't record my social security number properly and the title couldn't be processed. I had to repeatedly call the dealership to find out what was going on. Brittany was awful to talk to and would not take my calls or requests seriously with vague answers and not getting a manager involved when it was clear there was an issue. Thankfully, when I finally went into the dealership, Chris was able to help and get this figured out. Hand delivery of the title was a nice touch. This dealership is really cool and full of supercars, so I hate that this was my actual experience with this dealership. Suggestion: put checks and balances in place so someone will reach out appropriately if there is an issue on the dealer application. Also, have someone else answer the main line. More

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I had an amazing experience with The Toy Barn. Brittney was very easy to work with. Brittney was very easy to work with. More

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This place is an experience! Just bought my second vehicle from there. It was a super easily and stress free experience. I would definitely by another car from them again in t Just bought my second vehicle from there. It was a super easily and stress free experience. I would definitely by another car from them again in the future. More

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Excellent all-around experience. Pavel, Blake, Chris and Greg were all awesome to deal with. Pavel, Blake, Chris and Greg were all awesome to deal with. More

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Recently dealt with Chris Scott with my last car purchase and I couldn't have been more satisfied with my experience. Chris was responsive and very easy to deal with throughout the entire transaction. When t and I couldn't have been more satisfied with my experience. Chris was responsive and very easy to deal with throughout the entire transaction. When the car arrived it was in immaculate condition just as they had told me over the phone. Would certainly recommend to anyone in the market for their next exotic. Thanks again to everyone at Toybarn for the amazing experience! More

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I never, I repeat never write negative reviews about a business but this place earned it. I took a 2023 SVR and a 2023 range rover HSE both brand new vehicles I bought to get the front windows tinted. Ow business but this place earned it. I took a 2023 SVR and a 2023 range rover HSE both brand new vehicles I bought to get the front windows tinted. Owing a few high end cars, I figured if they did a good job tinting my windows, I would perhaps start taking my cars here for service as well. Big mistake, I dropped both cars off to Toybarn Jan 31 around noon, signed in everything, and left for a few hours as they worked on the cars. At 630pm when I went to pick the vehicles up, the second I started the SVR JAguar, a big warning came up on the dash regarding the tire pressure. Initially I thought no big deal its January, vehicles are outside, pressure may have dropped 1-2 points. The second I flipped through the setting I saw the Tire pressure was at a 22 on the passenger tire. It should be at 44!! the freaking car had a nail in it within the few hours I left it at their dealership. There was no TP warning on when the car was dropped, none while the car was worked on Im guessing or they would have immediately called me and said hey- your car tire has a nail in it and is not safe to drive on the TP is half of what it should be, since we are the service dept should we replace the tire? that's what they would have done if it was landed that way- and they agreed - Ben the service manager tried to say I drove it with a 22 tire pressure from upper Arlington to Dublin and they perhaps noticed perhaps didn't but didn't call me to mention it. Their GM is an even bigger joke- I have a message front the tint guy stating yes it could have happened when it was driven around from where I parked it- where they serviced it and then reparked it- The GM Mr. Scott will never earn my business which would have been plenty in those catrgories of cars and I will never recommend such a dishonest place to anyone. Imagine this happened tinting 4 windows on a quarter million dollars worth of vehicles, imagine buying a used car from them... a joke. I have legal on my team on payroll that will take care of this issue as I have a call to toybarn logged while I am there in their lot - did not even move the vehicles when I noticed the light on and told them there is a major issue here with my tire that happened after I dropped it off for their service. More

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Best experience I have had buying a vehicle! Pavel my Sales Manager was great! I would recommend the Toy Barn dealership to anyone looking to have a great experience buying a car! Pavel my Sales Manager was great! I would recommend the Toy Barn dealership to anyone looking to have a great experience buying a car! More

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Sold me a blowed up car and didn’t want to honor our verbal agreement. verbal agreement. More

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