Chris Tovar

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you feel you are treated fairly at Lake Chevrolet. We appreciate your kind words about our team, and we look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

We’re sorry to hear that you feel this way about your experience. We reviewed your history and saw that the vehicle was purchased in 2020 and hasn’t been in our service department for more than three years. Because of that, it’s difficult for us to understand or address the concerns you’re mentioning from several years ago. We take accountability seriously, and we certainly don’t want any customer to feel unheard or mistreated. We also respond truthfully to all inquiries, including those submitted through the Better Business Bureau, based on the information available to us at the time. If there’s something current that we can legitimately help you with, we’re open to that conversation. Otherwise, we do appreciate you bringing your concerns forward.

Lake Chevrolet responded

Thank you for your review, Graf! We're glad to hear you had great service and enjoyable conversations with Chris at Lake Chevrolet. We appreciate your feedback regarding the service time and will consider it as we continuously strive to improve. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your review, Andrew! We're happy to hear that Cameron provided you with professional service and that your vehicle is running smoothly after the timely work done at Lake Chevrolet. We appreciate your feedback and hope to see you again for any future needs. Sincerely, The Team at Lake Chevrolet