Chris Weitz | Page 3

With one exception, I have owned nothing but Toyotas for more than 38 years. Even though it is not the closest dealership, I went to Riverhead Toyota, just to look, because of a promotional mailing I had r more than 38 years. Even though it is not the closest dealership, I went to Riverhead Toyota, just to look, because of a promotional mailing I had received, promising me the "friends and family" discount on any new vehicle. I had been driving a low-mileage (79,000) 2002 Highlander Limited for over 11 years, but wanted something newer, with more features. I had been considering both the 2013 Rav4 and the 2013 Highlander, which bracket my 2002 Highlander in size. On my arrival, I was greeted by Ted Lucki (I didn't learn until later that he is the owner of Riverhead Toyota) who, after chatting with me for a few minutes, had me test-drive his personal Rav4 Limited. Discovering that it didn't meet my expectations, I asked to test-drive a Highlander SE, and was promptly accomodated. To make a long story short, even though I had no intention of buying a car that day, I ordered a 2013 Highlander SE with a particular configuration of features. As it happened, there was only one car in the NYC metro area that met my specifications, and it was at a dealership in CT. Riverhead Toyota arranged to have the car brought to Long Island by ferry across Long Island Sound, despite the cost, just to keep the mileage at delivery as low as possible. The actual sale was handled by Chris Weitz, the Sales Manager, but the delivery was handled by Mike Lucki, son of the owner. At no time was there any pressure to sell me anything other than what I wanted, and Mike took extra time to explain all of the car's bells and whistles. To give credit where credit is due, this was the most pleasant car purchase I have ever experienced, and I have no hesitation in recommending Riverhead Toyota. More

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I have been a happy customer since 2008. Yesterday I picked up my 2013 Avalon. The experience improves with each visit. The service department is outstanding . I have 38 years Experience with another l picked up my 2013 Avalon. The experience improves with each visit. The service department is outstanding . I have 38 years Experience with another large company and my moto was "The first sale my be made in the show room but all others come from the service afterwards. More

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I had checked out pre-owned cars on the excellent Riverhead Toyota website. Our salesman, Craig, quickly provided us with the models to test drive. When we decided to get a new car he took care of Riverhead Toyota website. Our salesman, Craig, quickly provided us with the models to test drive. When we decided to get a new car he took care of the paperwork in minutes and made an appointment for the next day. When we got there everything was ready. The whole experience and our new Prius couldn't have been better. More

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In the past I've had two unsatisfactory experiences purchasing a new car from two different dealerships. So I went to Riverhead Toyota hoping for a better reception but trying to keep my expectations r purchasing a new car from two different dealerships. So I went to Riverhead Toyota hoping for a better reception but trying to keep my expectations realistic. From the moment I began talking to Diego Mamani about the possibility of leasing a Prius to Chris Weitz's tireless search for the exact color combination I hoped for, I was treated with professionalism, honesty,respect and great care. With their patience and integrity, I was able to lease the car I really wanted. I can't imagine ever buying a car from anywhere other than Riverhead Toyota. More

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Fran Colon is probably the most knowledgeable,professional, caring person who happens to be a car salesperson as well. In over 25 years of dealing with Riverhead Toyota we have nev knowledgeable,professional, caring person who happens to be a car salesperson as well. In over 25 years of dealing with Riverhead Toyota we have never had the experience we just had while buying our new Camry. Fran anticipated our needs and concerns and was able to work with her manager Chris Weitz, another gem, to get us the best car at the best price. We were treated with respect and we never felt that they were trying to do better for the dealership than for us. Fran negotiated a deal which we could not have gotten anyplace else in the NY area....and we had never met her before. We never thought we'd praise a car salesperson,or take the time to be writing this, but she is so deserving of this praise. Toyota Riverhead is very fortunate to have them working for the dealership. More

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When my wife and I went to the dealership, we were interested in the Prius V. My salesman, Jay Scholl, was knowledgeable enough to tell me that I would not be able to get the Clean Pass with this veh interested in the Prius V. My salesman, Jay Scholl, was knowledgeable enough to tell me that I would not be able to get the Clean Pass with this vehicle because it doesn't average 48 miles per gallon, the requirement from New York State. We wanted the ability to drive in the HOV Lane at any time, without having to have a passenger in the car. We then decided to look at the Priusc. My wife and I both felt comfortable in it. Jay and Chris Weitz worked with us on the trade value of our 2010 Prius III. We reached an agreement on the trade value along with the extended warranty. We also liked the fact that our basic services would be covered by the dealership for 25,000 miles or 2 years, whichever came first. This will save us nearly $200, or more. In addition, they gave us the winter mats and a bottle of the touch up paint at no additional charge. They went over the full car with us when we picked it up on Wednesday, August 29th. My wife took the car to work that night and texted me from work that "the car was great!!". We would recommend this dealership and our salesman to anyone looking for a Toyota product. Robert & Mary Anne Kandell More

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I don't write long reviews. Our experience with both Frances Colon and Chris Weitz was as good as any that my wife and I have had in our long experience buying automobiles, and better than most. On top Frances Colon and Chris Weitz was as good as any that my wife and I have had in our long experience buying automobiles, and better than most. On top of what we thought was an 'excellent' sales experience we needed some additional follow up/help with a couple of items not directly related to the sale, and these were given most graciously and promptly. Would we buy from Riverhead Toyota and Frances Colon again? YES! More

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Purchasing a car is a decision I don't make lightly. Neither did the people who worked with me at Riverhead Toyota. There was no question I asked that couldn't be answered. The attention to details and Neither did the people who worked with me at Riverhead Toyota. There was no question I asked that couldn't be answered. The attention to details and the "above and beyond" attitude to service made for an outstanding experience! More

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Jay is great to work with. Low pressure, very friendly, and a genuinely good guy. My time with him was pleasant and efficient. I would buy from Jay again. Here's why the overall score has more 4's than and a genuinely good guy. My time with him was pleasant and efficient. I would buy from Jay again. Here's why the overall score has more 4's than 5's. 1. Took longer than expected to get the car. 2. Appraisal on trade-in dropped $500 once I showed that I was ready to buy. That bothered me, and I almost called off the sale at that point. 3. The most important question for any buyer remains "lease vs. buy" -- and the dealership still fails to provide good and clear pros and cons for both options. It's always a quick and/or pushy remark, like "hey, keep your money!" or "did you talk to your accountant?" -- and that's BS. There are real, universal pros and cons to both options and the dealer needs to develop a script -- or have a team member devoted to -- helping to educate the consumer so they may make an informed decision with CONFIDENCE. More

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Doing business with Riverhead Toyota was a sincere pleasure. I requested pricing via website and Joel Minichiello provided with all the information I needed. I recieved factual responces intstead of r pleasure. I requested pricing via website and Joel Minichiello provided with all the information I needed. I recieved factual responces intstead of ready made responces I found frustrating from other dealers. When I arrived for my appointment there was a sign welcoming me at the front desk where I met Sheerie who was pleasent and compitent. She went over all the features of the vehicle I was interested in also pricing and service questions. I appreciated her professionalism and overall knowledge of the vehicles mechanical and systems operations. There was no pressure, just information and confidence in the brand she was representing. Chris Weitz put together my financing. I was pleased that all the paperwork was correct and there were no unwanted surprises. The numbers were the numbers we agreed upon. He has a very positve and forward business presence. Sheerie and Chris must be very happy working for Riverhead Toyota because they represent them with honesty and sincerety. I am 100% happy with my experience with Riverhead Toyota. Andrea Bejsovec More

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