"Excellent Professional Service"
We started as service customers over ten years ago. The way we were treated made us rate them as the benchmark of service for all others. Our service experience made it imperative that we buy an Audi as our next car in 2009. This was our first experience with the sales department, and it was equally impressive. When it was time for a new Audi this month, we went right back to St Paul Audi. This time we have a new sales experience with Chrisette Bany, equal to our past relationship. The professional service tradition continues at this dealership.
- EA Audi guy
Chrisette and the rest of her team did a great job with my purchase experience. I bought a Q5 and traded in my A6. Once they knew I was a legitimate buyer, the process went quick and we reached an agreement on terms.
I'll never give 5 stars for price because there's always opportunity for a better deal.
Thank you Chrisette and Audi Saint Paul.
"POOR CUSTOMER SERVICE"
- Jeffrey Skochenski
I had an appointment today at 2 PM to view a used car listed on CarSoup dot com. I arrived 10 minutes before 2. I was greeted as I entered the showfloor, and asked for the lady I had the appointment with. He pointed her out, and said he would tell her I was there, and I could wait in their waiting area. She was apparently with another customer, and walked by me several times with no acknowledgment. After waiting 30 minutes I gave up and walked out. I did get a chance to view the car I was interested in purchasing - it was parked in front of the dealership. The car was dirty - every dealer I have been to has gone out of their way to make sure the car was clean when it was going to be shown. Very very very poor customer service - I was ready to spend $18,000 on a car, and the sales person never showed up, nor was the car clean for inspection. I would rate this dealer 0 stars - but it's not an option.
I recently purchased an A4 at Audi of St. Paul and had a very easy and great experience. Chrisette was excellent to work with. She was patient, honest and quick to follow up. Delighted with the new car!
"Easy experience buying a certified Q5"
We recently purchased a certified Q5 from Chrisette Bany at Audi St. Paul and had a great experience. Chrisette and the dealership were very easy to work with and were both helpful and open throughout the process. I would recommend working with her.
I experienced it myself and it is true that Audi is rated #1 for reliability and customer satisfaction.
I recently purchased my first Audi, a Q3. I previously was a long standing Toyota owner. I have changed my loyalties to Audi. Why? The car is a dream to drive and has a simple eloquent aesthetic.
And even more important than it's beauty, is the security I, and my family have, with its high reliability.
And Audi, St Paul customer service was exemplary. Chrisette Bany was very helpful, not assertive. She graciously came in on her day off knowing we had scheduling constraints. It was an overall exceptional experience!
"Excellent sales service in buying our Q5"
Chrisette was our sales person and did a excellent job selling and explaining the Q5 to us.
She was very courteous and helpful, very good experience.
I liked working with Christa Bang because she did not use pressure tactics to get me to buy a car. She was very good about going over everything with me as well.
"Audi of St. Paul is 1st Class!!"
- happy customer
Andrew & Chrisette were knowledgeable, friendly & went the extra mile to help
us understand all the features & details. It was the most positive car purchase experience we have
every had. A great team!!
"A3, my new sweet ride"
I test drove a 2015 A3 and knew I had to have it. Within 24 hours the car was mine. As it gets dark early I test drove at night and didn't even notice that the window trim on the passenger's side was a bit scratched. I was told about it and delighted to hear they would replace it. Sure enough, the replacement made and a loaner given. Wow. So glad I jumped from VW to Audi. Chrisette, Tammy, Raven and John made the process smooth and painless. Trust me, getting a loaner from Weatside, where I had previously purchased 5 VWs was like pulling teeth. Excellent customer service at Audi St Paul!