Christian Simon
Christian Simon at Lexus of Sacramento
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Christian Simon

General Manager

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.4
64 Reviews

Dealership Experience

26 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

Employee Video

4.4

64 Reviews

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64 Reviews of Christian Simon

April 15, 2024

Dealership Rating
Employee Rating

Oil changed, checked afterwards no oil . Made an appointment to check, canceled appointment, they rescheduled More

by kacquebailey88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tracey Cach

Apr 16, 2024

Lexus of Sacramento responded

I'm sorry for any mix-up that occurred here. This is not indicative of our usual service standards, and we'd like to address all outstanding issues. Please reach out when you have a moment to discuss this further. Thank you, Russ McDuffie - Service Director - 916.465.6291

April 10, 2024

Dealership Rating
Employee Rating

Good Seller Best Service respected Behavior Fast service thanks Luxes Sacramento for good Delling appreciated More

by SULIMAN.MEHRABAN505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Lexus of Sacramento responded

Suliman, we're delighted to know you had a positive experience with us at Lexus of Sacramento! Your kind words about our service and team are greatly appreciated. Thank you for choosing us, we look forward to serving you again in the future!

January 21, 2024

Dealership Rating
Employee Rating

Fraudulent lies, worse customer service , everything doing based on lies and fraud I have been waiting for my title and.registration almost six month More

by HAQJOHASHMAT
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Keon

Jan 23, 2024

Lexus of Sacramento responded

I'm sorry to read about your recent experience with us. It's important for us that our customers feel they are treated honestly and with respect, so this feedback is concerning. I understand the frustration of waiting for title and registration documents - let's get this sorted out as soon as possible. Please reach out directly when you can. Thank you, Christian Simon - General Manager - 916-465-6331

December 21, 2023

Dealership Rating
Employee Rating

She gets everything done, done right and done on time! What more can I ask for? More

by Jerry Del Core
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Lexus of Sacramento responded

Jerry, thank you for leaving Lexus of Sacramento a five-star review! We appreciate your confidence in our team to get the job done right. See you down the road!

December 13, 2023

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Employee Rating

A very good group to work with and the best product in the market I love my hybrid More

by jesusmusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Lexus of Sacramento responded

We are thrilled to hear that you are loving the Hybrid. Thank you for being a valued client of Lexus of Sacramento!

December 08, 2023

Dealership Rating
Employee Rating

I recently had an outstanding experience at Lexus of Sacramento, and I can't praise them enough. The customer service was exceptional, from the knowledgeable sales team to the truly outstanding dedicati More

by JOHN@GDDRD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Lexus of Sacramento responded

We're over the moon to know you had such a positive experience at Lexus of Sacramento! It's great that Christina and our team were able to provide exceptional service. We'll be sure to pass on your praise, and we look forward to serving you again in the future. Thanks for recommending us!

December 05, 2023

Dealership Rating
Employee Rating

I have used this dealership for all twenty years for the vehicle I bought from them. More

by CORCORAN.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Dec 06, 2023

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

December 04, 2023

Dealership Rating
Employee Rating

I have purchased a total of 3 new vehicles from this dealership and I have to say every experience has been a positive one with little or no stress or pressure. Very nice people and very fair. More

by MCLEARY55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keon , Dean Haught 5 stars

Dec 05, 2023

Lexus of Sacramento responded

We're delighted to know that you've had consistently positive experiences with us at Lexus of Sacramento. We appreciate your continued support and look forward to serving you in the future!

December 02, 2023

Dealership Rating
Employee Rating

Customer Service rep turned out to be dishonest and anything but a customer rep and more of a dealership rep. service Mgr the Best, as well as the Dealership Mgr, can't say enough good things. More

by jinnaomitanaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Kyle Reid

Dec 04, 2023

Lexus of Sacramento responded

It's disappointing to read about your experience with our customer service team. We always aim for transparency and honesty in all interactions so this feedback is concerning. However, I'm glad you had a positive encounter with the Service Manager and Dealership Manager. If there are any unresolved issues or further comments you'd like to discuss, please don't hesitate to get in touch with us directly. Thank you, Christian Simon - General Manager - 916-465-6331

November 26, 2023

Dealership Rating
Employee Rating

Peter and Jared were great to work with, both were super knowledgeable. Todd Emken was also a great help throughout the process. This was our second purchase and we highly recommend Lexus of Sacramento. More

by TONY@THEALFANOGROUP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Agerton, Jared Ivey , Todd Emken

Nov 26, 2023

Lexus of Sacramento responded

Tony, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peter, Jared, Todd, and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

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