Christopher Gunst | Page 32

I am a returning customer. The friendliness and non-agreesive nature of Chris was great. He did not try to dazzle me with facts and figures. Knowing that we were returing customers, he did not pu non-agreesive nature of Chris was great. He did not try to dazzle me with facts and figures. Knowing that we were returing customers, he did not push us. He answered our questions and told us of the updated features. We had leased 3 of our prior cars from Derrick Briskhouse, who was equally great. Chris is following in Derrick's footsteps in splendid fashion. The next time I buy or lease a car, I definitely will return to Chris. I will also recommend Chris to my friends, if anyone is looking for a Chysler product. More

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Rockland JCD was the first dealership we visited when we began pursuing our purchase. We discussed some preliminary pricing with Chris, but wanted to shop around to compare. The other dealers we visited w began pursuing our purchase. We discussed some preliminary pricing with Chris, but wanted to shop around to compare. The other dealers we visited were either way off the mark in terms of competitive pricing or simply were not respectful (or honest) in their dealings with us. Needless to say, a week later we returned to Chris. We felt most comfortable with him, and that he was most deserving of our business. And, of course, we were satisfied with the deal we negotiated with him. The vehicle I was interested in was not in stock on their lot. However, the team was committed to locating the Jeep equipped as I wanted. They DID NOT try to convince me to take a different vehicle and they DID NOT try to convince me to simply wait for 2013 models, which were beginning to roll in (as other dealers had attempted to do). Chris and Warren spent several days searching until they were able to successfully arrange for a swap with a dealer in another state. Chris drove over 100 miles to pick up my vehicle. On day of delivery, the team tried to get us through as efficiently as possible. Chris went over the vehicle with us, while Derrick prepared the paperwork. Derrick tried to make the paperwork process as painless as possible (not easy to do). I've purchased vehicles in the past where I've sat with the business manager for hours. We were with Derrick for probably 30 minutes. The people we interacted with left us feeling that, while they are in business to make deals that are in the best interest of the dealership, this is not at the expense of the customer. Chris truly wanted to earn our business and loyalty and went the extra (100) miles to get there. Car buying can be an emotional and stressful experience. It is a big purchase. Some dealers try to exploit these emotions, but we felt that Rockland JCD worked with us to achieve our satisfaction and minimize the stress. We never felt pressured or manipulated. We're writing this review 12 hours after receiving delivery of our new Jeep, so we're still in the 'honeymoon phase' with the folks at the dealership. We hope that their level of attention to us will continue as we call upon them in the future. Thank you! More

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I had an extremely good experience at this Rockland dealership. The Manager and Sales Staff were straight forward, encouraged research into the car and current market, were knowledgeable about the pro dealership. The Manager and Sales Staff were straight forward, encouraged research into the car and current market, were knowledgeable about the product, and were very friendly and patient. It was a pleasure doing business with them, and i expect to keep contact with them in the future. More

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The service that these gentlemen gave me was outstanding. I would recommend this dealership to family and friends.John Pagliaroli went above and beyond to find my 2012 durango that we built on the computer.C I would recommend this dealership to family and friends.John Pagliaroli went above and beyond to find my 2012 durango that we built on the computer.Christopher Gunst did a super job on explaining all the instruments on the 2012 durango.Dante Odoardi did get job on my financeing on my 2012 durango. All and All it was a great experience. More

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Chris was very professional and friendly. He explained all the features of my suv. Customer service was outstanding! We also worked with Jay who was also very professional and friendly. all the features of my suv. Customer service was outstanding! We also worked with Jay who was also very professional and friendly. More

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Had an excellent experience at this dealership, they did everything they could to help me get the car that I wanted. Everyone there is very friendly and helpful! everything they could to help me get the car that I wanted. Everyone there is very friendly and helpful! More

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All the above listed were extremely helpful. I highly recommemend for anyone looking to make their car buying experience a non-stressful one. Janet Sudac recommemend for anyone looking to make their car buying experience a non-stressful one. Janet Sudac More

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Christopher, Dante, and Warren were a pleasure doing business with throughout my search for a new vehicle. They were friendly, professional, and accommodating in terms of my needs as a driver and custo business with throughout my search for a new vehicle. They were friendly, professional, and accommodating in terms of my needs as a driver and customer. I would recommend doing business with them. More

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Christopher helped us out in all our needs. We were working with a budget. We knew what we wanted but didnt think it would be possible to meet our expectations. For example: we wanted a vehicle with le working with a budget. We knew what we wanted but didnt think it would be possible to meet our expectations. For example: we wanted a vehicle with less than 60,000 miles. We wanted a vehicle big enough for our family of 5 and we wanted a vehicle that could be reliable (6 cyl, big engine, etc) in the Winter. Christopher not only made all this happen but he even went beyond. We noticed that both remotes to the vehicle was not working all the time. He had us come in, we then both walked to the parts dept and he personally paid for new batteries for both remotes. He showed us that he actually cared by doing all of this for us. He exceeded our expectations. More

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THE MOMENT WE WALKED IN, WE KNEW WE WERE IN THE RIGHT PLACE. THE Rockland Chrysler Jeep Dodge PLACE WAS VERY CLEAN, EVERYTHING WAS IN VERY GOOD ORDER. MY WIFE AND I WERE MET BY MR. DON SMITH WHO WAS VERY PLACE. THE Rockland Chrysler Jeep Dodge PLACE WAS VERY CLEAN, EVERYTHING WAS IN VERY GOOD ORDER. MY WIFE AND I WERE MET BY MR. DON SMITH WHO WAS VERY POLITE AND A VERY GOOD MANNERED PERSON. AS SOON AS WE LAID OUR CARDS DOWN,DON LISTENED AND DID HIS VERY BEST TO ANSWER OUR QUESTIONS. THAT'S PROFESSIONALISM. AFTER ALL THESE ARE THE VERY QUALITIES AND THINGS THEY WERE TRAINED TO DO. SOON AFTER I WAS BEHIND THE WHEEL FOR OUR TEST DRIVE. TRUTH IS WE WERE NOT IN TO BUYING A CAR THAT DAY AND NEEDLESS TO SAY WE ENDED UP RESERVING OUR JEEP AFTER A FEW PAPER WORKS DONE BY THE EVER SMILING DON. I BARELY HAD ANY SLEEP THAT NIGHT WITH ALL THE EXCITEMENT DURING THE TEST DRIVE EARLIER THAT DAY. NEXT MORNING WHEN I GOT A CALL FROM MR. JAY MURALI INFORMING ABOUT THE DELIVERY OF OUR JEEP,THE EXCITEMENT GREW. AS SOON AS MR. MURALI HELPED US OUT WITH THE PAPER WORKS, WHO BY THE WAY WAS SO PROFESSIONAL IN SO MANY WAYS, MR. CHRIS GUNST WALKED ME THROUGH EVERY TECHNICAL FEATURES AND DETAILS OF THE CAR. IN SHORT I LEFT THE JEEP DEALER DRIVING MY NEW 2012 JEEP GRAND CHEROKEE. SHOULD I RECOMMEND THIS DEALERSHIP? OH YES...ABSOLUTELY. IF ANYONE IS PLANNING TO BUY A NEW CAR, CONSIDER A JEEP AND IF YOU ARE IN THE NEW YORK ARE IN ROCKLAND COUNTY, THEN CHECK THE Rockland Chrysler Jeep Dodge IN NANUET. YOU MIGHT BE SURPRISED YOU'LL BE DRIVING HOME YOUR NEW JEEP GRAND CHEROKEE... More

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