Christopher Harrison | Page 4

Chris The Internet sales manager made it very easy to get the deal done online. He gave me a great lease deal and no surprise fees. Pick up was easy got everything we agreed on and more, no pressure sal get the deal done online. He gave me a great lease deal and no surprise fees. Pick up was easy got everything we agreed on and more, no pressure sales for additional packages and very easy and professional experience. Thanks! More

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Great Sales Personnel Very familiar with the Rusnak organization. They have a good reputation and a large inventory to select from. I found the new vehicle I wanted. Very familiar with the Rusnak organization. They have a good reputation and a large inventory to select from. I found the new vehicle I wanted. More

by ETORSELLO Verified Customer Verified Customer

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Very efficient and courteous Everything went very smoothly and Chris was great. My only criticism would be that the detail department could have spent a little extra time buffing Everything went very smoothly and Chris was great. My only criticism would be that the detail department could have spent a little extra time buffing the paint, there were some small scratches that we pointed out and the interior had not been wiped down well, but Chris was great and took the car back right away and they cleaned it right up. More

by Avartan Verified Customer Verified Customer

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Great Brand, Great Price, Great Staff Having been in the customer service role for over 30 years, I believe that being honest and showing the same urgency or priority as the customer wins Having been in the customer service role for over 30 years, I believe that being honest and showing the same urgency or priority as the customer wins their loyalty. As a customer then, I am aware of the challenges of delivering quality service while expect the same quality that I would provide and in turn, deserver my loyalty. For the past 10 years, I have been loyal to one car manufacturer and dealer for that reason, however, at times when the product no longer provides the need or value among competition, the relationship would have to move on. However, a product and service of same level if not more, would make the transition a comfortable and unquestionable process and Rusnak provided that through Chris Harrison. Even with the issues Volvo was having with their system during the preparation and delivery of the vehicle, Chris ensured that delivery of the vehicle would be smooth and provided timely updates. Vehicles were well sorted or grouped in the lot without having to make customers walk all over the place looking for the model and options. The showroom, customer areas, offices were well laid out and parking is not a problem. Not only did Rusnak Volvo provide the best deal, reviews in social media reflected high regard for customer satisfaction in which the manager, I believe, is Sally, reads and responds to every review. Looking forward to a long relationship and to my first scheduled visit and meet the service staff I have also read great things about. More

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Lease XC60 T6 Efficient , courteous, professional and dedicated employees in the dealership. Non pushy sale. Better purchase or lease experience than previous vis Efficient , courteous, professional and dedicated employees in the dealership. Non pushy sale. Better purchase or lease experience than previous visits to other dealerships. Will recommend Rusnak Volvo to those who are looking for Volvo to lease. More

by EDMUNDTYAU Verified Customer Verified Customer

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Quick and easy transaction Chris set everything up so that I was in and out in 40 minutes. I went from thinking about buying a car to buying a car in 24 hrs. Chris set everything up so that I was in and out in 40 minutes. I went from thinking about buying a car to buying a car in 24 hrs. More

by J22284 Verified Customer Verified Customer

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Chris Harrison is the best! Kept getting the notices that our lease was going to be up soon. Since our experience with Chris on that lease almost 3 years ago was so great, we of Kept getting the notices that our lease was going to be up soon. Since our experience with Chris on that lease almost 3 years ago was so great, we of course wanted to work with him again. My husband texted him (yes, texted) on a Friday morning and he had a new car and paperwork all ready for us by 10:00 am Saturday! Totally didn't expect for him to find us the perfect car so quickly! More

by Happy RETURNING Customer Verified Customer Verified Customer

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Leasing XC40 Both Chris and Brandi have been so kind, helpful, and available. I would absolutely recommend them personally to any and all friends who are consideri Both Chris and Brandi have been so kind, helpful, and available. I would absolutely recommend them personally to any and all friends who are considering Volvo. More

by CHANTELAHOUSTON Verified Customer Verified Customer

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New car purchase We were very impressed with Chris - he knew the details of the car and was able to answer our questions. Chris was honest and friendly and did not pr We were very impressed with Chris - he knew the details of the car and was able to answer our questions. Chris was honest and friendly and did not pressure us to make a purchase until we were comfortable with our decision. More

by TNRGRAVES Verified Customer Verified Customer

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Best Team Ever The team at Rusnak Volvo in Pasadena is unparalleled. Excellent service and care for their customers. I never leave with any questions or concerns! Th The team at Rusnak Volvo in Pasadena is unparalleled. Excellent service and care for their customers. I never leave with any questions or concerns! Thank you, Rusnak! More

by GONZALEZ.REBECCA02 Verified Customer Verified Customer

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