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Christopher Promades

Overview Reviews (258)

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Christopher Promades

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Christopher Promades

Volvo Service Manager

Tasca Automotive Group

1300 Pontiac Ave
Cranston, RI 02920

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4.5

258 Reviews

Overview Reviews (258)

4.5

258 Reviews

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258 Reviews of Christopher Promades

April 08, 2024

Dealership Rating

Employee Rating

Tasca Volvo service department ailed to diagnose the source of a strong gas smell in my car after two visits to them The problem was easily found at a non dealer service provider but I was unable to g source of a strong gas smell in my car after two visits to them The problem was easily found at a non dealer service provider but I was unable to get the repair there under warranty. More

by mhubbard

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Michael Jordan

Helpful 0

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Apr 09, 2024 -

Tasca Automotive Group responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 17, 2022

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Chris was very helpful and committed to providing us with the best repair service! Thanks the best repair service! Thanks More

by Client 1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 17, 2022 -

Tasca Automotive Group responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tasca Automotive Group, we look forward to having you as one of our valued customers for many more years to come!

November 10, 2022

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We were accomodated quickly and the service was performed quickly leaving us minimally inconvenienced without a vehicle quickly leaving us minimally inconvenienced without a vehicle More

by Andy

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Nov 11, 2022 -

Tasca Automotive Group responded

Andy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Tasca Mazda Cranston Team

September 03, 2022

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Friendly, easy experience. Will be back again for all service. Great interactions with the staff. Will be back again for all service. Great interactions with the staff. More

by dgatenby

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 1

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Sep 04, 2022 -

Tasca Automotive Group responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tasca Automotive Group.

July 30, 2022

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Employee Rating

I always said that you should find a service department that you like and buy whatever car is sold there. Tasca is that dealer. that you like and buy whatever car is sold there. Tasca is that dealer. More

by mfosco.mf

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Mulbah

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Aug 01, 2022 -

Tasca Automotive Group responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Aug 01, 2022 -

mfosco.mf responded

Feel free to share... Michael

January 19, 2022

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Employee Rating

We brought our Volvo in for some routine service and a noise issue. They found the problem quickly and was also repaired quickly. noise issue. They found the problem quickly and was also repaired quickly. More

by Andy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Jan 20, 2022 -

Tasca Automotive Group responded

Thank you for taking the time to share your feedback with us, Andy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 18, 2021

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Employee Rating

This is my 4th lease Volvo with Tasca couldn’t be happier .Chris Promedes exemplifies the ideal service rep. .Chris Promedes exemplifies the ideal service rep. More

by pgaza300

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Helpful 1

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Nov 19, 2021 -

Tasca Automotive Group responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris has met your expectations. Thank you again for choosing Tasca Automotive Group; we look forward to having you as one of our valued customers for many more years to come!

September 26, 2021

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Employee Rating

Everyone at every level took care of my car servicing 100% I would go back again and I would recommend Tasca to friends and family. 100% I would go back again and I would recommend Tasca to friends and family. More

by trumpetxiii

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eric Defalco, Jessica Vedder , Timothy Mitchell

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Sep 26, 2021 -

Tasca Automotive Group responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Tasca Automotive Group!

September 13, 2021

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Employee Rating

I brought my 2017 Fusion in for service, and had been set up in the "Quick Lane" area. Chris realized that this was not appropriate and immediately arranged for my service to be performed in the regular ser up in the "Quick Lane" area. Chris realized that this was not appropriate and immediately arranged for my service to be performed in the regular service area. He also recommended 2 service procedures as my car was approaching 100,000 miles. All service was completed by 10:30. Excellent all around service. More

by Paul D

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 13, 2021 -

Tasca Automotive Group responded

Paul, thank you for choosing Tasca Automotive Group, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 20, 2021

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Employee Rating

The service was completed to my satisfaction as requested within the time estimated. The advisor recommended same additional recommended services but was not pushy when I declined the services. within the time estimated. The advisor recommended same additional recommended services but was not pushy when I declined the services. More

by haynesk6

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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