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Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 9 mos

Languages Spoken

English English

5.0

300 Reviews

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300 Reviews of Chuck Griffith

April 03, 2026

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Employee Rating

The entire staff at Germain BMW is great and always accommodating! Chuck Griffith is a fantastic service advisor and is always able to accommodate my schedule. My vehicle is taken care of properly the More

by mpally1
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Recommend Dealer
Yes
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Apr 07, 2026

Germain BMW of Naples responded

Thank you for your wonderful feedback! We're so pleased to hear that your experiences with our team have been consistently positive. Chuck will be especially happy to know his efforts to accommodate your schedule and ensure everything is done right the first time are appreciated. We truly value your trust in us and look forward to continuing to provide you with great service at every visit! Best Regards, Flavio Galasso General Manager

March 16, 2026

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Excellent service and professionalism with every visit. Very accurate completion times and the best service adviser Chuck Griffith. More

by pndikan
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Yes
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Mar 16, 2026

Germain BMW of Naples responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that Chuck consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Flavio Galasso General Manager

March 13, 2026

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The service is outstanding! Chuck Griffin is the best service manager I have ever worked with! More

by Bob
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Yes
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Mar 16, 2026

Germain BMW of Naples responded

We also think he's the best. Thank you for choosing Germain and for leaving Chuck this awesome review. Best Regards, Flavio Galasso General Manager

March 12, 2026

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Chuck Griffith is an excellent service advisor he is always thorough and very attentive to our needs!! We have worked with him for many many years and have been very happy with his service over the ye More

by Joetta.warren0563
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Yes
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Mar 13, 2026

Germain BMW of Naples responded

Joetta, we're delighted Chuck has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking the time to recommend his assistance. Safe travels until we see you again! Best Regards, Flavio Galasso General Manager

March 06, 2026

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The service department is excellent, and we appreciate the efforts from Chuck Griffith. His communication skills have made it easy to get through the switch board. More

by jwagner140
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Yes
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Mar 06, 2026

Germain BMW of Naples responded

We here at German BMW of Naples are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, Flavio Galasso General Manager

March 03, 2026

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The service management of Chuck Griffith at Germain BMW in Naples makes it worth buying a car there. He's the best. More

by dennis_muchmore
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Yes
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Mar 03, 2026

Germain BMW of Naples responded

We are fortunate to have Chuck on our team of professionals, who take great care of our valued guests. Thank you for taking the time to highlight him in this kind review. Best Regards, Flavio Galasso General Manager

Mar 03, 2026

dennis_muchmore responded

Thanks. Its' a great dealership. With Chuck and my sales guy Dave Brown, not to mention the guys outside and the reception group, you have a great team.

February 17, 2026

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Easy to get appt scheduled and wait time is exactly as described. Comfortable waiting room More

by cpullano
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Yes
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Feb 18, 2026

Germain BMW of Naples responded

We're always striving to give our customers the best experience possible. Thanks for letting us know we're doing a great job! Best Regards, Flavio Galasso General Manager

January 29, 2026

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The service department is top-notch. Chuck Griffith really works hard to place as customers and make sure that they’re taken care of. I have worked with Chuck for over 10 years and he al More

by Tashayennis
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Recommend Dealer
Yes
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Jan 30, 2026

Germain BMW of Naples responded

Thank you for taking the time to share your feedback. We’re glad to hear that your experiences with our service department have been consistently positive and that Chuck Griffith has taken great care of you over the years. We truly appreciate your loyalty and kind words about his dedication to customer satisfaction. We’re also sorry to hear about your experience with our sales department. Your feedback is important to us, and we take concerns about transparency very seriously. We will be sharing your comments with our management team so we can address this and work toward improving the overall experience. Thank you again for bringing this to our attention. Best Regards, Flavio Galasso General Manager

December 03, 2025

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Excellent customer service and went above and beyond what was needed. I work with a number of dealers and this is one of the two best! More

by Claymarsh4
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Recommend Dealer
Yes
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Dec 03, 2025

Germain BMW of Naples responded

Thank you for allowing our team the honor to assist with your automotive service needs. Your overall satisfaction is our top prioirty. See you next time. Best Regards, Flavio Galasso General Manager

November 14, 2025

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Excellent service by Charles Griffith. Always on top of caring for my car. I always feel confident when I service my car at Germaine BMW. More

by Crazy4beach2
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Recommend Dealer
Yes
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Nov 14, 2025

Germain BMW of Naples responded

Thank you, for your kind words about Chuck. We are thrilled to know he was able to assist you so effectively. We'll be sure to pass your positive comments along to him and the rest of the team. We truly value your business. Best Regards, Flavio Galasso General Manager

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