Chuck Johnson | Page 67

Two yaers ago, I stopped by the BMW dealer on the same road and left feeling mistreated and ignored. Wilde Lexus just happened to be on my way home, so I made a second stop just to see what they had to of road and left feeling mistreated and ignored. Wilde Lexus just happened to be on my way home, so I made a second stop just to see what they had to offer. I ended up driving a 2008 Lexus IS250 off the showroom floor! The reason...customer service and willingness to find the right deal. Well, I was back at the dealership today for routine service and took a minute to check out the new models. Once again, I ended up leaving with a new IS250. The reason..customer service and the right deal. Everyone from my sales associate Alex, to the finance associate Frank and the manager Chuck went out of their way to assist (and not pressure) me. And I can't forget Charles, my service associate, who makes bringing my car for in for service as simple as can be. I can't say enough about this dealership! From the moment you walk in the door, you feel welcomed and the entire team works with you to make sure your needs are met in a courteous and productive manner. Yet, you will never feel pressured or pushed. It is for this reason that I keep coming back to this dealership and will continue to to do so! Mary Beth Slane Sarasota, FL More

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Four years ago I bought a pre-owned car from Wilde Lexus. Kenny was my salesman and did a great job then, so when my family decided we needed a new car, Wilde was the first place we went back to. Kenny is t Kenny was my salesman and did a great job then, so when my family decided we needed a new car, Wilde was the first place we went back to. Kenny is the most professional, courteous and thorough salesman we know. Kenny's delivery of our RX was outstanding. He made sure we understood all the features of the car and was in no rush to hurry us out like some other dealerships are. Rafael was also amazing. He had the paperwork ready to go in no time at all and he made sure we had a clear understanding of the lease agreement. We would also like to extend a warm thanks to Chuck for giving us such a great deal and for making us feel like a part of the Lexus family. These three associates have given us such a great and warm experience that from now on, Wilde Lexus is the only place we will shop for cars. More

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