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Chuck Wald

Sales
Rapid Chevrolet Cadillac

2323 East Mall Dr.
Rapid City, SD 57701

My name is Chuck Wald. I have been in car and truck sales for over 36 years and 15 years of that has been with Rapid Chevrolet. My wife, Anita, and I and our two children, Nicholas and Bridget have been in the Rapid City area for 18 years. I am happy to say I have to wonderful grandchildren.

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4 Reviews of Chuck Wald

September 20, 2015

"Original review - Ripped off!!!" - mmmmmmmmmmmmmmmmmm

Below is my original review. After subsequent visits and continually going higher up the chain of command, I was finally able to get someone to help me. They dealt with the Warranty Company and Courtesy Subaru to fix my vehicle. They also let me drive a brand new Silverado, free of charge, during the 2 months my car was being fixed. Through their customer service, they gave me an entirely different view of their customer service - they actually care about their reputation and customer satisfaction. Original review (Sept 2015) I bought a '07 Subaru with under 100,000 miles. Two days after purchase, I noticed the car was blowing smoke upon start-up. It turns out that the engine has a faulty piston ring, which requires a need short block engine ($4000). Due to the amount of time it had been sitting at Rapid Chevy, I didn't notice the issue when I went for a test drive. In speaking with the dealership, they were unwilling to take any responsibility for selling a faulty product. They simply dismissed my concern and issue. I was simply hoping that they would at the very least have their mechanics inspect the car. Overall, it fits the stereotypical "used-car lot experience."

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Yes
Oct 23, 2015

Rapid Chevrolet Cadillac responded

It is our understanding that the vehicle has been looked at by certified Subaru mechanics and that possibly your extended warranty on the vehicle will assist in the expense of repairs. Please let us know if there is anything else we can do to assist you with your purchase.

March 16, 2013

"I came to Rapid City on a Friday to have some work done..." - kovu

I came to Rapid City on a Friday to have some work done on my Chevy Tahoe and had purchased a 2012 pickup from Chuck Wald previously. My husband called him and he made us an appoitment back in the shop. My husband told him I was looking for an older type pickup. There was a pickup in the back that was a customers that was waiting for some work and told Chuck this is what I am somewhat looking for. By three o'clock that afternoon, before heading back home, I purchase a used 2003 pickup. Thanks!

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Yes

November 19, 2011

"We have dealt with Chuck for years. This is about the 4th..." - quilternut

We have dealt with Chuck for years. This is about the 4th or 5th outfit we have gotten for Check and he has always been fair and helpful. Sue Michels

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Yes

Other Employees Tagged: Chuck Weld

July 31, 2011

"Chuck has been our sales rep on several cars from Rapid..." - rfzeidler

Chuck has been our sales rep on several cars from Rapid Chevy. We trust him. He always gives us the time and the deal we are looking for. Thanks, Chuck!

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Yes

Other Employees Tagged: Eric Bonde , Chuck Wald, Steven Monteforte

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