Cindy Higgins-Regan | Page 22
Service Manager
Symdon Motors
2011 Springdale St.
Mount Horeb, WI 53572
I grew up in Cary, Illinois and my father was superintendent of line maintenance for Northwest Airlines at O'Hare. He made certain that all three of his children had at least basic automotive skills and didn't hesitate to supervise us with doing our own oil changes and helping him with other vehicle repairs. After moving to the Madison area, I started my career as a motorcycle parts consultant, moving on to an automotive warranty claims administrator, dispatcher, service writer and eventually service manager. I enjoy working with the technicians, service writers, and other staff in a team environment. Our self proclaimed motto is to treat every customer as if it were family coming through the door and give them the fairest price and trusted service that we all should expect.
Read more231 Reviews
Write a ReviewDealership Experience
10 yrs, 10 mos
Industry Experience
39 yrs, 11 mos
Languages Spoken
English
231 Reviews of Cindy Higgins-Regan
November 02, 2018
Excellent service experience as usual. Called to make an appointment for an oil change and safety recall and was able to get in the next day. Car was serviced within t experience as usual. Called to make an appointment for an oil change and safety recall and was able to get in the next day. Car was serviced within the time frame they gave me. Staff was professional and courteous. More
October 29, 2018
Perfection I cannot day enough about a Symdon’s service department. They go above and beyond every time. From Cindy and Jack to Jay the service tech. They always I cannot day enough about a Symdon’s service department. They go above and beyond every time. From Cindy and Jack to Jay the service tech. They always go above and beyond. We had called with a break issue and they worked us in and got it done the same day knowing it might not have been safe to drive the vehicle far. More
Other Employees Tagged: Jack Regan , Jay- service tech
October 25, 2018
New 2500 High Country with electrical issues They provided a decent loaner car which is greatly appreciated. It took 3 trips to get things resolved. It seems the issue was not easily diagnosed. I They provided a decent loaner car which is greatly appreciated. It took 3 trips to get things resolved. It seems the issue was not easily diagnosed. It has only been a day but working so far. More
Other Employees Tagged: Steve Borne
October 22, 2018
Symdon's has been very good to me I always want to support local business, when I choose Symdon's I'm never let down. Great people + people who do good work = a business I where I wil I always want to support local business, when I choose Symdon's I'm never let down. Great people + people who do good work = a business I where I will spend my hard earned money! More
Other Employees Tagged: Steve Borne
October 05, 2018
7th new vehicle in 14 yrs from Symdon From viewing inventory or bringing in a vehicle from another dealership the experience has been very stress and pressure free. Pricing has always been From viewing inventory or bringing in a vehicle from another dealership the experience has been very stress and pressure free. Pricing has always been fair and hassle free. To top off the experience the service department has been outstanding. Getting the vehicle in on my schedule and quickly doing the service work exemplifies their customer service. More
Other Employees Tagged: Jim Koschkee, Shane Jenkins, Jack Regan , Steve Borne
October 01, 2018
great fast and done right for just a oil change accepted my five dollar off coupon from there symdon motors monthly letter they were able to do a same day fast and done right for just a oil change accepted my five dollar off coupon from there symdon motors monthly letter they were able to do a same day service when i called More
Other Employees Tagged: Jack Flesher, Shane Jenkins, Jack Regan , Steve Borne, Judy Lauffer, Tim Waterbury
September 28, 2018
Oil Change The service group is excellent and always very friendly and always explain everything they are doing . Would recommend this dealership to anyone . Thi The service group is excellent and always very friendly and always explain everything they are doing . Would recommend this dealership to anyone . This is the way customers like to be treated. More
Other Employees Tagged: Jack Regan , Steve Borne, Judy Lauffer
September 24, 2018
Fast Service, Very Polite Was in for a tire rotate and oil change, all went as expected and didn't wait very long, cookies and coffee always help. Nice to catch up with my sale Was in for a tire rotate and oil change, all went as expected and didn't wait very long, cookies and coffee always help. Nice to catch up with my sales guy and what's new in the world of Chevy More
September 10, 2018
Great service! Because my life is very difficult now, I was able to get the help I needed on the day that I needed the service. The service department was willing t Because my life is very difficult now, I was able to get the help I needed on the day that I needed the service. The service department was willing to fit me in at short notice, for which I am grateful. More
Other Employees Tagged: Larry Smith, Jack Regan , Steve Borne, Judy Lauffer
August 10, 2018
truck purchase Great buying experience! Originally stopped in after hours was greeted by Juliana as she was leaving happy to help,we returned next day to look at tru Great buying experience! Originally stopped in after hours was greeted by Juliana as she was leaving happy to help,we returned next day to look at truck in the daylight we negotiated on the price and finished with our financing with Shane Jenkins same great experience courteous easy to work with they were very fair on the price for our trade in it was more than I anticipated, had to bring truck back in for detail the next day and had a couple things fixed that weren't working they were more than happy to take care of us and had a loaner truck available as I arrived More
Other Employees Tagged: Shane Jenkins , Judy Lauffer, Julianna Mahieu