Clark Fritz

Holm Buick GMC responded

Thank you, smilingroadrunner53, for the excellent 5-star review! We are thrilled to hear that your recent service needs, including the battery replacement under warranty for your 2018 Chevrolet Suburban and the "Buy 3, Get 1 for $1" Michelin tire deal for your 2002 Isuzu Trooper, were handled promptly and professionally/courteously. We appreciate you recognizing Derek and Josh in the Service Department. We are also glad that our Service Technician identified the issue with your Isuzu's tie rod assembly, and Derek quickly arranged for the parts purchase, replacement, and alignment adjustment to ensure your vehicle is safe and handles correctly. Your feedback that our staff and services are GREAT and consistent with all your previous visits is the highest compliment. Thank you for your continued trust in Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, bennauto, for the exceptional 5-star review! We are delighted to hear that you always receive excellent service and fair dealings when you trade. Consistent quality and Trust are central to our values. We also appreciate your kind words about our customer lounge, noting that it is comfortable, provides Wi-Fi internet, and is well stocked with healthy snacks and refreshments. We strive to make your waiting experience as pleasant and productive as possible! Your perfect scores across all service categories and your recognition of the team—especially Ross Taplin for welcoming you, Jamie Hughes, Lucas Luchsinger, Tim Holm, Derek Duncan, Jamie Disney, Jesse Patrick, Clark Fritz, and Josh Sare—are sincerely appreciated. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the wonderful review, Barney. We are so pleased to hear that, after the initial confusion, you feel this is a great car and that our team treats you with such respect. It is our mission to create meaningful relationships with our clients based on Trust, and your feedback is a testament to that. We will be sure to share your kind words with Jamie, J.R., Lucas, Tim, Derek, Clark, Josh, and Adam. We appreciate your business and your loyalty! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your excellent five-star review! We're thrilled to hear you received great service and that we were able to get you in and serviced so quickly. It's also wonderful that you recognized our parts guys for their great work. Your feedback truly highlights our team's commitment to Customer Care and our dedication to efficiency. We pride ourselves on being quick and doing a thorough job, and we're very willing to be concerned about your wants and needs. This seamless experience is a result of the teamwork from employees like Lucas Luchsinger, Derek Duncan, Clark Fritz, Josh Sare, and Adam Scott. We appreciate you choosing Holm Buick GMC for your service needs! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're absolutely delighted to hear that we took such good care of you, not just with repairs but also with the amenities in our lobby like coffee, snacks, and fresh popcorn! Making sure you're comfortable and feel welcome is a big part of our customer care and concern for others. We appreciate your kind words and are so glad Clark Fritz and Ethan Hodges contributed to your positive experience. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Always a pleasure Dwight! It's exciting to know you continue to have a great experience and that we treat you very well. It means a lot to us that you'd recommend us to others, as that truly reflects our focus on customer care and building relationships based on Trust. Also, thank you for highlighting so many of our team members in your review response. See you next time! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so very much! It's wonderful to hear that you consider Holm Auto a great place to purchase your next vehicle! We truly appreciate your kind words and are especially grateful for your acknowledgment of Tim and the entire crew's friendship. Building meaningful relationships based on trust is at the heart of our mission. Thank you for your feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your continued loyalty and wonderful feedback! We're delighted to hear that you've consistently experienced fast service and have been able to get the parts and service you need in record time over the past five years. We truly value your business and appreciate that you find our team friendly and knowledgeable. We strive to provide efficient and expert service to all our long-term customers like you. Your continued patronage reflects our commitment to Customer Care, Industriousness, and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your kind words! We're glad to hear you consistently find our service and parts departments friendly and helpful. We appreciate your consideration and look forward to potentially assisting you and your wife with your next vehicle purchase. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback! We're glad you find it easy to schedule appointments and appreciate our friendly personnel and great service. We strive to provide a convenient and positive experience for all our customers. Sincerely, the Holm Automotive Team of Salina.