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Clark Hearold
Clark Hearold
Infiniti Certified Service Advisor
INFINITI OF DENVER
2990 S Havana St
Aurora, CO 80014
348 Reviews
Since childhood, I have always had an interest in cars. I think it is really what lead me to want to work for a highline dealership. I have been with Infiniti of Denver since April of 1999. One of the reasons I believe Infiniti of Denver is such a great place to work is because it always has a family type feeling for both the clients & employees. With that being said I enjoy spending time with my family when I am not working.
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348 Reviews of Clark Hearold
November 10, 2025
I have dealt with Infiniti of Denver for over 12 years and their service department is second to no one. The work is always accomplished in a timely fashion, there is never any “surprise” charges, and our and their service department is second to no one. The work is always accomplished in a timely fashion, there is never any “surprise” charges, and our vehicle is returned in spotless condition. More
by Heymurf
November 06, 2025
Clark was friendly and professional. I had never been to this dealership and this was the first time the car was there for repairs. Once the issue was diagnosed, it was repaired quickly I had never been to this dealership and this was the first time the car was there for repairs. Once the issue was diagnosed, it was repaired quickly and I was kept updated on all steps. More
by kevinjenkins97
Other Employees Tagged: Chris Madigan
October 25, 2025
Great service. They answered all my questions and my qx55 is running like a champ. They answered all my questions and my qx55 is running like a champ. More
by Hallibu
Other Employees Tagged: Leshun Veasley
October 09, 2025
There are two distinct parts to this visit. First, Clark—as always—was exceptional. He remains a cornerstone of the service department: courteous, professional, and genuinely helpful. The se First, Clark—as always—was exceptional. He remains a cornerstone of the service department: courteous, professional, and genuinely helpful. The second part, however, can only be described as outright exploitation. I have been a loyal Infiniti of Denver customer for over 20 years, yet I was quoted nearly $500 for the replacement of cabin and engine air filters. I declined the service, purchased genuine OEM filters for $40, and replaced them myself in under two minutes—an easier task than refueling the car. This is a simple, tool-free operation that takes a trained technician less than a minute to complete. Choosing to charge such an excessive amount is deeply disappointing and undermines the trust of long-time clients. I would strongly caution any customer—especially women or younger drivers unfamiliar with vehicle maintenance—against relying on this service department without verifying the necessity and fairness of the charges. More
by Dr. Dan
October 02, 2025
Always on time and very helpful with all questions and service issues. The staff has loaner cars and provides incredible attention to details. service issues. The staff has loaner cars and provides incredible attention to details. More
by SamB
Other Employees Tagged: Leshun Veasley, Chris Madigan
September 29, 2025
Good, hassle free service which is what I like. In and out without any problems In and out without any problems More
by Sayra
Other Employees Tagged: Chris Madigan
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