Claudia Reding

I’ve owned three Acura’s and just bought my fourth. My last Acura was a 2005 MDX and I had it 15 years with 195,000 miles. I never had any major work done on it. I’m sold on Acura’s and Walser Dealership. last Acura was a 2005 MDX and I had it 15 years with 195,000 miles. I never had any major work done on it. I’m sold on Acura’s and Walser Dealership. Earl in sales and Claudia in the shop are excellent reps for Walser. More

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Buy new car My husband and I are very please with the help of samantha Abbott. She has been doing an excellent job with customers. She knows what was expected o My husband and I are very please with the help of samantha Abbott. She has been doing an excellent job with customers. She knows what was expected off from us customers. Excellent customer services and very helpful. She shows me all the things I needed th o know about my new car. Love her and will be back for sure More

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Will never buy from Acura if Wichita again I purchased my Ford Explorer from Acura of Wichita almost 60 days ago. I waited to do this review to see if the dealship would make things right first I purchased my Ford Explorer from Acura of Wichita almost 60 days ago. I waited to do this review to see if the dealship would make things right first. To start with, when i was doing the paperwork for the purchase of my new car, i felt very pressured to purchase the extended warranty. When I didn't, you could tell that everyone's hospitality had instantly changed. I was told that they could not find the owners manual and that it would be mailed to me when they do. I still have not received the owners manual for my car. Today I finally decided to go to a different dealship and pay for my keypad code to be reset myself considering its been almost 60 days with no success from the dealship. 3 Days into owning The car I had a tire pressure sensor light come on, my automatic seat quit folding up, both of my keys wouldn't work from time to time, and my trunk wouldn't pop with The bottom. I called the dealship and no one seem to know how to do anything on the car (check tire pressure, figure out why the trunk isnt popping, etc) and could not ever get a hold of The manager who previously owned The car. Instead I was just told that "That is the reason we sell these extended warranties, because used cars have things go bad sometimes. Which just upset me even more, because I shouldn't have all these things go wrong within the first couple days of owning it! It happened to be that the car was owned by the manager of the dealship before I purchased it. Numorous times i have called with questions about the car and with no owners manual i couldnt figure it out myself. She still hasn't found the manual or the keypad code and it's been almost 60 days later. Also, my messages to the manager were RARLY returned. I will never be buying again or recommending this dealship to anyone. I feel that they have never made anything right with me and the only good experience I had with the dealship was Samantha and Dave who helped me find the vehicle which would fit my needs. More

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Sales gets the business, service keeps it Appreciate their willingness to come to me and work with my busy schedule. Had Claudia not offered me an overnight loaner and been so flexible with me Appreciate their willingness to come to me and work with my busy schedule. Had Claudia not offered me an overnight loaner and been so flexible with me being out of town, I never wouldve looked to trade. The sales people are great but having an exceptional service team that will come to me will keep my business since I’m from a small town that can’t service the car. All people I dealt with were very friendly. More

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Purchased of an RDX. Sales person Samantha Abbott took the time to explain the difference between the MDX and RDX models. She explained financial options to fit our needs Sales person Samantha Abbott took the time to explain the difference between the MDX and RDX models. She explained financial options to fit our needs. She introduced us to the service manager Claudia. She did everything she could to help us make the right choice. More

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Amazingly hassle free Earl was great. I had to work so my husband and earl brought the vehicles to me at work. Everyone at the dealership was professional and it was a fast Earl was great. I had to work so my husband and earl brought the vehicles to me at work. Everyone at the dealership was professional and it was a fast easy deal. Claudia recommend we come here and she was so right. We left 100% satisfied and will definitely do business with you folks again. Shout out to Claudia, Earl, and Doug...Thank you for saving us from the high pressure, slimy, salesman. More

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2017 Acura MDX Lease - Great Experience I had an excellent experience working with Conner Neal. Conner was professional, knowledgeable, friendly and great to work with. He quickly realized I I had an excellent experience working with Conner Neal. Conner was professional, knowledgeable, friendly and great to work with. He quickly realized I had done my homework before coming to the dealership and focused on helping me select the exact vehicle that met my needs from their extensive inventory. Conner made sure all my questions were answered and the car's features explained or demonstrated. During the process I was introduced to other Associates, the Sales Manager, the Service Manager and the General Manager. All were outstanding and demonstrated genuine customer focus. I strongly recommend Acura of Wichita for a no pressure, professional experience in buying a new car. More

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