Clint Turnbull

We had a deal done on a 23 Jeep Gladiator Rubicon from another dealer and something told me to make one more phone call and thank goodness I did as our sales rep Luis Alvarez went above and beyond to try another dealer and something told me to make one more phone call and thank goodness I did as our sales rep Luis Alvarez went above and beyond to try to beat the deal we had to get us the 23 Gladiator Mojave we truly wanted. We live in North Florida and were heading down to Orlando a four-hour drive one way to get the Rubicon when we got a call from Todd Lyons one of the sales managers with the numbers we needed to drive the extra hour to get the Mojave from Winter Haven Dodge/Jeep. We were able to get Luis all the docs needed on the ride down to get us in and out when we arrived later that evening. We arrived to Luis and MJ our finance mgr waiting on us by Pebbles and yes we name our vehicle daughters lol. They made sure we were taken care of from start to finish of the delivery process. We left heading home and got a call from Luis right after we left asking if we could come back to get a 50" TV as an added bonus and we couldn't get back there soon enough lol. We SOOOOOO appreciate Luis and Todd for putting this deal together and will give them the final shot on any of our future vehicle needs as well as referring family/friends. We would definitely recommend that you give them the final shot to earn your business as will not be disappointed!!! More

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The worst dealership I have ever dealt with. All they cared about was making the sale.I wouldn't recommend them to my worst enemy. All they cared about was making the sale.I wouldn't recommend them to my worst enemy. More

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I been coming to winter haven Chrysler Dodge and Ram for 17 yrs. I love the sale men there. I love the owner know all there repeat customers. They try to sale the moon, but feel like your really special. 17 yrs. I love the sale men there. I love the owner know all there repeat customers. They try to sale the moon, but feel like your really special. More

by KOOLN10TION Verified Customer Verified Customer

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Very friendly service. Phil goes above and beyond to help you. Large selection to choose from Phil goes above and beyond to help you. Large selection to choose from More

by LEWTERJ1985 Verified Customer Verified Customer

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Horrible! ! Would have had a better vehicle if I took my chances buying from the auction. ! Would have had a better vehicle if I took my chances buying from the auction. More

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Super professional employees and David the salesman 100% recommended, peaceful environment and super clean. And they help you until the end with your deal. recommended, peaceful environment and super clean. And they help you until the end with your deal. More

by BERGOLLO87 Verified Customer Verified Customer

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This is the third Jeep GrandCherokee that I have leased from this dealership and we previously had purchased a Dodge Ram truck from them. I have always had a great experience…friendly staff, good customer from this dealership and we previously had purchased a Dodge Ram truck from them. I have always had a great experience…friendly staff, good customer service in both the sales and service departments. They work with you on getting the best deal for you and the vehicle that you want. I plan to keep working with this dealership in the future and definitely recommend them! More

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Everyone was friendly, knowledgeable, detailed and informative. This is our 3rd vehicle purchase from them . informative. This is our 3rd vehicle purchase from them . More

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Friendly, fun experience! It’s how you want to purchase an awesome truck. Thank you Clint and your entire sales team for being excited for us. an awesome truck. Thank you Clint and your entire sales team for being excited for us. More

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In these times of lackluster customer service, I have found that the ownership of this dealer group to be head and shoulders above their peers. I had a problem that FCA/Dodge would not address and felt v found that the ownership of this dealer group to be head and shoulders above their peers. I had a problem that FCA/Dodge would not address and felt very frustrated and upset. The owner of this dealership became personally involved and got the problem solved. This defines a "hands on owner" and provides a good reason not to buy from a faceless dealership owned by an auto conglomerate. I highly recommend Winter Haven Dodge owned by Mr. Mike Mahalak. In addition, the sales team of Clint, Phil and Luis all had a hand in making me a very satisfied customer. I hope this review will have you consider shopping there. Sometimes getting the best price does not translate into the best buying experience. More

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