Clyde Rodriguez

The staff were all exceptional in customer service. Clyde was super great to work with, no hassle, no delays in getting me in my new ride. I particularly like that he at no point tried to “sell me” on Clyde was super great to work with, no hassle, no delays in getting me in my new ride. I particularly like that he at no point tried to “sell me” on the vehicle. No sales tactics or pressure, I test drove it as he sat professionally quiet in the back (my brother was up front with me) and when we returned he simply asked “what do you think?” Then we proceeded to the financing. The dealership itself I’m mostly impartial on. It’s not bad by any means, and the 4/5 stars doesn’t reflect any of the staff, but rather facility amenities. Every other Mercedes dealership I’ve been to simply has better drink/snack options. This one does NOT have bottle water, but rather a water station where you’re getting filtered surface lake water. That’s quite a disappointment for a dealership of such a renowned automaker. It’s truly my only complaint, snack selection has been far better at other Mercedes’ dealerships but that’s not a necessity. Just being to other Mercedes dealerships and seeing Mercedes branded bottled water, or locally sourced spring water bottles led to tremendous disappointment in this one for only having filtered tap water. Also, while you’re waiting for financing to do their part, if you decide to watch tv on the couch by the sales desk there is no remote so you’re limited to viewing muted news channel with no subtitles/captions. More

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Clyde Rodriguez is definitely knowledgeable and great customer service! He answered all our questions and made the process smooth and fast. Would highly recommend! customer service! He answered all our questions and made the process smooth and fast. Would highly recommend! More

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"Exceptional service, friendly staff, seamless buying experience—great dealership, highly recommend! Absolutely Five Star worthy!” experience—great dealership, highly recommend! Absolutely Five Star worthy!” More

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Clyde was wonderful in helping to know more about new car and be patient in answering all questions. and be patient in answering all questions. More

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Supportive and welcoming! Information was transparent. Recommend buying from the dealer and excellent sales support Information was transparent. Recommend buying from the dealer and excellent sales support More

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Clyde was so great to work with. He got me in to a lease and explained everything very well. He was super patient when it was time to deal with my husbands schedule. He got him in an He got me in to a lease and explained everything very well. He was super patient when it was time to deal with my husbands schedule. He got him in and out with in 30 mins to do the paperwork. My husband hates that part. I am so happy. More

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Clyde was so great! Walking me through a lease for the first time and making the signing of the papers for my husband so painless and fast! It could not have gone any be Walking me through a lease for the first time and making the signing of the papers for my husband so painless and fast! It could not have gone any better. He was so easy to work with! More

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Had an amazing experience working with Clyde. He was kind to navigate me through all the features patiently and help me what I needed. He went way and beyond in playing along with me to surprise He was kind to navigate me through all the features patiently and help me what I needed. He went way and beyond in playing along with me to surprise my wife for her new anniversary gift of the MB. I will definitely recommend Clyde to my other folks. Big Thanks Clyde. More

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Excellent customer service and attention to detail throughout the entire process. Would recommend them to anyone that is looking for a new car. throughout the entire process. Would recommend them to anyone that is looking for a new car. More

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I first spoke with Clyde Rodriguez and made the appointment. He was double booked when I arrived and referred me to Basel. The whole experience was absolutely wonderful from start to finish. Thank appointment. He was double booked when I arrived and referred me to Basel. The whole experience was absolutely wonderful from start to finish. Thank you More

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