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Colby Fiedler
39 Reviews
I was originally was in the restaurant industry for 9 years and 6 years in JFK at a steakhouse called Bobby Vans. I developed a love for serving people & customer service through my years. I became a certified trainer & had a lot of success in building up the team over the years. During the shutdowns, I lost my job and was confused on what to do next. I found my self in a smaller personal car store named "Toyota of Massapequa" I had no car knowledge experience and was not a "car guy" at all. The first 4 months was difficult /overwhelming. I almost gave up several times. It didn't click until I realized that serving tables in a restaurant & helping clients find a new car are a lot more similar than one would think! I would always tell my on coming staff that " anybody can eat anywhere but what's going to make them come back to you? It's going to your deep knowledge of the menu & the experience you give" I pride myself on my Toyota product knowledge & giving a great experience.
Read more39 Reviews
Write a ReviewDealership Experience
3 yrs, 11 mos
Industry Experience
3 yrs, 11 mos
Specialties & Trainings
Hybrid Vehicles
General Toyota Product Knowledge
Languages Spoken
English
Employee Video
39 Reviews of Colby Fiedler
September 02, 2023
I had an amazing experience with Colby! He was knowledgeable & patient. He helped us & talked us through the whole process. 100% recommend him for your car buying experience!!! He was knowledgeable & patient. He helped us & talked us through the whole process. 100% recommend him for your car buying experience!!! More
by Mariline F
Helpful 
August 24, 2023
We had a great experience working with Colby at Toyota of Massapequa on the purchase of a new 2023 Toyota Tundra TRD Pro. Working with Colby to aquire the truck over the past several months was a very pleas Massapequa on the purchase of a new 2023 Toyota Tundra TRD Pro. Working with Colby to aquire the truck over the past several months was a very pleasant experience. I can't wait to work with Colby again in the near future. Hopefully to purchase a 2023 or 2024 Toyota Sequoia. I plan on stopping in during my service visits to say hello to him. More
by pattirogers
August 23, 2023
The overall process was seamless. They had the exact car I wanted. The salesman Colby was very knowledgeable and not too aggressive. I would recommend this dealership to all friend They had the exact car I wanted. The salesman Colby was very knowledgeable and not too aggressive. I would recommend this dealership to all friends and family. More
by zs2805
August 21, 2023
What a wonderful experience I had . The entire place was buzzing with sales which helped my confidence that I was in the right place. My salesmen Colby was great in all aspects of my pu The entire place was buzzing with sales which helped my confidence that I was in the right place. My salesmen Colby was great in all aspects of my purchase . I will recommend toyota of massapequa to anyone I know looking to purchase a toyota. Thank you to the staff I encountered . More
by greeves1
July 29, 2023
Had a great time at Massapequa Toyota. Great staff. Highly recommend to buy your car here Great staff. Highly recommend to buy your car here More
by Alexcapellan2
Other Employees Tagged: Carlos Andujar, Brian Tighe, Ali Shazada, Juan Deleon
July 27, 2023
Another shout out to Colby Fiedler, who exemplifies high quality customer service. He contacted me 6 weeks AFTER I picked up my ‘23 Corolla Cross to check in and see how things were going with my new car. W quality customer service. He contacted me 6 weeks AFTER I picked up my ‘23 Corolla Cross to check in and see how things were going with my new car. When I asked about one of the car’s features, he told me to swing by the dealership, so he could help me out. Problem solved! Highly, highly recommend working with him. More
by LeslieSolomon26
July 15, 2023
I am 77 years old and probably bought at least 100 cars in my lifetime this was by far the best experience I ever had and my salesman was the nicest and give me the most time of anyone ever if you want a t in my lifetime this was by far the best experience I ever had and my salesman was the nicest and give me the most time of anyone ever if you want a toyota go see Colby Fiedler at massapequa toyota , More
by Karenb
July 08, 2023
Colby Fiedler helped me 3 years ago when I first leased my awesome RAV4… I was so happy to have him help me again today with the purchase of my car…. Absolutely recommend Colby for all things Toyota! my awesome RAV4… I was so happy to have him help me again today with the purchase of my car…. Absolutely recommend Colby for all things Toyota! More
by Vicki
July 05, 2023
Tuve una excelente experiencia con Juan De León. Respondió todas mis preguntas y me guío todo el proceso. Excelente servicio Respondió todas mis preguntas y me guío todo el proceso. Excelente servicio More
by Chicasarmando26
Other Employees Tagged: Carlos Andujar, Brian Tighe, Ali Shazada, Juan Deleon
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