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Write a Review38 Reviews of Colby Joyner
October 10, 2023
erick was true to his with his word that he could get me in out for an oil change and true rotation within the hour. service advisor was excellent in out for an oil change and true rotation within the hour. service advisor was excellent More
Other Employees Tagged: jason tibideaux and erick bernal
October 09, 2023
This was an excellent maintenance experience. My service representative, Stacy, was ready for my appointment. He got me checked in and entered into the system. He kept me advised of the progress My service representative, Stacy, was ready for my appointment. He got me checked in and entered into the system. He kept me advised of the progress of the work being done. When it was complete he called me to let me know it was ready. I went to the dealership and my vehicle was waiting for me. I proceeded on with the rest of my day’s activities. Thanks for a good job, prompt and professional. Thanks Cavender. More
Other Employees Tagged: Stacy
October 08, 2023
I took my car in to be looked at. Was told I needed oil pan gasket. I asked them to get it ready for me to pick up-their price was WAY to high and my warranty wouldn’t cover it. (Even Was told I needed oil pan gasket. I asked them to get it ready for me to pick up-their price was WAY to high and my warranty wouldn’t cover it. (Even with my warranty it would have cost over $500. I ended up paying $100 at another shop.) While I waited, they gave me an oil change, which I originally asked for, but then never approved. Why would they do that if it would just have to be drained? My agent lied to me when I asked him if they did it while I waited. I was there an hour and the sticker had the date on it. There’s more: when they brought my car to me, I found a woman’s debit card in the back seat. I called and left a msg for 2 different service managers to call me back but of course they did not. (She does not work there. I checked.) More
Other Employees Tagged: Ricky
September 28, 2023
Hello, my experience in the last service wasn't good at all. The truck was ready to pick up but They never text me or call me to let me know, I was waiting there so at 3:20 went to a desk asking for my tru all. The truck was ready to pick up but They never text me or call me to let me know, I was waiting there so at 3:20 went to a desk asking for my truck, the service was done long time ago and the truck was just sitting there, I waisted my time , I don't have anything good to say, also a noticed the fuel Econ. Mpg on my dashboard was always around 17.5 in the city and up to 27.5 on highway, after the past service it goes down to 12.5 in city but never goes up to 27.5 on the highway again, I don't know why or what's going on More
September 26, 2023
Carson was amazing working out several issues with service. He went above and beyond even sending a service technician to my home. Everything thing was done in a timely manner and professionally. service. He went above and beyond even sending a service technician to my home. Everything thing was done in a timely manner and professionally. More
September 25, 2023
From the time we arrived JJ Ocanas was outstanding and a true professional, and when we signed all the paper work Raquel was amazing, thank you for my making our experience a very pleasant one. true professional, and when we signed all the paper work Raquel was amazing, thank you for my making our experience a very pleasant one. More
Other Employees Tagged: Jose Ocanas