Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento
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Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.9
100 Reviews
4.9

100 Reviews

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100 Reviews of Matthew Jeffery

May 04, 2024

Dealership Rating
Employee Rating

I love working with Matthew. He is great to work with and helped get an efficient answer to car problems More

by mcclaugus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 30, 2024

Dealership Rating
Employee Rating

Matt is a suburb representative of Niello. He is professional, kind, honest, efficient, and knows his stuff. My cars have been serviced at Turner/Niello since 1986. Niello is lucky to have Ma More

by tomljones1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 30, 2024

Dealership Rating
Employee Rating

My service was great as always and my service advisor was awesome as always too. More

by christispreached
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes, Amy Ott

May 01, 2024

Niello Volvo Cars Sacramento responded

Chris, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 30, 2024

Dealership Rating
Employee Rating

Always a pleasure to visit the dealership, eater for service or questions about my vehicle. Everyone is always friendly and eager to help. Let's face it, the vehicle is smarter than I, and Amy is always More

by ARSON951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 25, 2024

Dealership Rating
Employee Rating

Professional, thorough and courteous service by the front desk crew and technicians. Thank you Niello Volvo Cars Sacramento. More

by nader_shahcheraghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

Apr 26, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 18, 2024

Dealership Rating
Employee Rating

I have received great service from the first day I have I brought my car to Niello. Chuck Houston and then Matt have been great service representatives for the dealership. A new car can be bought anywhere More

by DFLORIDD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vadim Gol

Apr 21, 2024

Niello Volvo Cars Sacramento responded

We are very happy to hear that Chuck and Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 17, 2024

Dealership Rating
Employee Rating

Matt is always incredibly helpful, kind, and communicative. The quality of the service department is an important contributor to my satisfaction with driving a Volvo and future intentions to kee More

by RSPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! Matthew and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 17, 2024

Dealership Rating
Employee Rating

Matt, always remembers who my daughter & I are when we come in. It is nice to have such personalised service. We are always greeted with a smile and welcomed warmly. Matt works to get everything accomplis More

by SPAWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that Matthew was able to help you and your daughter out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 16, 2024

Dealership Rating
Employee Rating

The service department is great . Matt Jeffery was fantastic . Straight to the point and my car was done in no time . I would definitely recommend Matt and the Niello service departme More

by JEIREMO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Amy Ott

Apr 17, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! Matt and our service team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 12, 2024

Dealership Rating
Employee Rating

Always great customer service. Friendly with full explanation of service to be performed and potential cost, if any. More

by YBENSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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