Collie Thomas

The Service department has gone downhill this past year. Not knowledgeable, Unfriendly and they don’t return calls . Always get a voicemail. Big mistake buying a new Toyota this past year. The Sales Not knowledgeable, Unfriendly and they don’t return calls . Always get a voicemail. Big mistake buying a new Toyota this past year. The Sales people Were really nice to work with but the change in the service dept makes me wish I went with Hyundai. More

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Very friendly no pressure experience. Considering it was their first day back since Stay Home Order, everyone I interacted with were great. Clean safe environment their first day back since Stay Home Order, everyone I interacted with were great. Clean safe environment More

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Go there for excellent service but not for purchasing vehicl This is the fourth and last Toyota I will buy from this dealership. I have had to call my salesperson several times already to have him fax the neces This is the fourth and last Toyota I will buy from this dealership. I have had to call my salesperson several times already to have him fax the necessary documents to my insurance agent so the new car I bought can be put on my insurance policy. To date it has taken 4 days to send three pieces of paper via fax. Unbelievable. Finally had to speak with the service manager in order to get anything accomplished, but still waiting to see if he sends what he is supposed to send. They are eager to take your money, but not so great with follow-up on paperwork. The service department is top-notch, and I will continue to take my vehicles there for maintenance; however, the sales department is disorganized and not at all helpful. Will purchase any future Toyotas from other dealers. More

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Crestmont review Crestmont was curtious and informative. They took time to explain everything about Rav4. Crestmont is the best dealership. Great people and great serv Crestmont was curtious and informative. They took time to explain everything about Rav4. Crestmont is the best dealership. Great people and great service. Thank you More

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Couldn't have been easier Several months ago, after my Solara (202k miles) finally took its last gasp, I went to Crestmont to test-drive a new Camry. Collie Thomas greeted me Several months ago, after my Solara (202k miles) finally took its last gasp, I went to Crestmont to test-drive a new Camry. Collie Thomas greeted me and spent a lot of time discussing different options (new vs used, different trim levels) with me. I went home, researched/determined my price, and after 15 minutes of negotiation the next evening, bought the car I wanted. I've purchased numerous new vehicles in my life and my process at Crestmont with Collie and the rest of the staff there was professional and free of stress or pressure. Simply excellent! And I've had the same experience with the Service Dept there: organized, professional and smooth as silk. A+ all around. More

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Great experience thanks to Collie Thomas A couple of days ago as my Camry lease was expiring, I walked into the showroom for a new car lease. totally expecting another Camry connection. I A couple of days ago as my Camry lease was expiring, I walked into the showroom for a new car lease. totally expecting another Camry connection. I was immediately greeted by Collie Thomas who made me feel surprisingly comfortable. He asked a couple of questions to get my basic info...and really listened and cared as I told him that I would love to lease an Avalon, but that the Camry matched my budget. Within minutes, Collie presented several plans allowing my leasing of the Luxury Model Avalon hybrid...getting 40mpg..for a small monthly increase over my previous lease. And all the while, never made me feel pressured and always comfortable-and did so quickly and efficiently to meet my time constraints. I am still pinching myself from the great experience and good fortune. Thank you Collie! More

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Educational and pleasant experience Collie was great! very helpful and patient with us gave us a great deal we will recommend this dealership to everyone Thank you collie anytime I need Collie was great! very helpful and patient with us gave us a great deal we will recommend this dealership to everyone Thank you collie anytime I need a new veichle I will go to him More

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******Extremely Easy to work with****** My wife and i were interested in the new 2016 Toyota Highlander. We just came to Crestmont to take a test drive. Collie Thomas met us at the door and My wife and i were interested in the new 2016 Toyota Highlander. We just came to Crestmont to take a test drive. Collie Thomas met us at the door and greeted us with a smile. ( He did not approach us with an attitude like the last 2 dealers we were just at ) He asked if he could assist us and we asked to test drive the Highlander. He was pleasant and took My wife's license. He brought a Highlander around and let us go. We drove the car around and when we returned he gave us all of his attention. I don't like to have to "Wheel and Deal" about getting what I want for what I want to pay. We were both straight shooters so he said lets build a deal for what you want and he would then go talk to his Manager. After not having in stock what we wanted, Collie said he would locate or have built what we want. My wife wanted to sit in the rear Bucket seats before anything else. Collie drove around a Highlander with bucket seats, we sat in it and it was great. But it was a Hybrid and we weren't looking for one of those. Before my wife and I went to lunch I told Collie ( Smirking) "If you want to sell me a car today you will have me driving off the lot in this one". After lunch we returned and Collie had a deal all made up for the Hybrid. I was Amazed, he went above and beyond to satisfy his customers. The only problem was I needed a Tow Package and the vehicle did not have it. He worked it out with his manager and The service department and had a tow package ordered, and installed. I would recommend this dealer, and mostly Collie for his Knowledge, follow through, and all out attitude. You will not meet a more upbeat and fun person. Collie Thomas, THANK YOU! More

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Amazing! I purchased my 2015 Toyota Corolla from Collie Thomas, Collie was extremely helpful he was straight forward with all the information about purchasing I purchased my 2015 Toyota Corolla from Collie Thomas, Collie was extremely helpful he was straight forward with all the information about purchasing my car and made the process extremely easy ! I will definitely be going back to purchase another vehicle from Collie Thomas and i would recommend This dealer to anyone !! More

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Excellent I purchased 15 Toyota Sienna from collie and his product knowledge about the vehicle was excellent. From start to finish he made my car buying so easy I purchased 15 Toyota Sienna from collie and his product knowledge about the vehicle was excellent. From start to finish he made my car buying so easy. I would recommend this dealer to anyone. And also worked with Roger was always pleasant! More

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