Collin Mello
Collin Mello at Bob Ferrando Ford

Collin Mello

Service Advisor

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
285 Reviews
4.8

285 Reviews

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285 Reviews of Collin Mello

May 17, 2025

Dealership Rating
Employee Rating

Wonderful and convenient service. All employees are friendly, insightful, and eager to assist customers. Bob Ferrando Ford is a wonderful dealership to have services done! More

by Snodgrass26
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

May 13, 2025

Dealership Rating
Employee Rating

Got van in for 2 recalls very quickly. All work done in a timely manner. No out of pocket expense. More

by MASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

May 11, 2025

Dealership Rating
Employee Rating

They fixed the issues even tho it had to go back a month later due to the same issues. The only thing I'm not happy about is that they broke the Joker that hangs from the mirror. Didn't say anything and we More

by jessicakutterna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2025

Dealership Rating
Employee Rating

I continue to return to Ferrando's because they treat their customers right. I will most likely purchase my next vehicle from them because of the way they treat their customers. More

by PECASANE3
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

April 27, 2025

Dealership Rating
Employee Rating

Always prompt, friendly and professional. Bob Ferrando Ford got me in right away, too. They're a well oiled machine. More

by Tcorapi
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

April 21, 2025

Dealership Rating
Employee Rating

Took a long time to get the parts in on back order, but the crew replaced our tow hitch wiring harness as fast as they could. More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

April 16, 2025

Dealership Rating
Employee Rating

Good service and they are always very prompt. The service on the vehicle is done correctly and priced reasonable. More

by mikemike_spirito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

April 13, 2025

Dealership Rating
Employee Rating

Other than having to pay for a bolt broken by the tech, they did what was requested. They managed to put the wrong month inspection sticker on the vehicle and they had to come pick it up, take it back to t More

by jcv818
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney , Do not know John Barney.

April 11, 2025

Dealership Rating
Employee Rating

It is always a pleasure to deal and work with these technicians. I wouldn’t trust my vehicle to anyone els e More

by HEYROSIE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

April 06, 2025

Dealership Rating
Employee Rating

Way ,when I starting looking for a truck, I checked every where. Which was hard, But back of my mind I remember ,Shawn how good he treated me ,I new ware I wanted to go FERRANDO FORD Thank you v More

by ElizabethWarner60
Service Time
Service Communication
Recommend Dealer
Yes
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