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Collin Romer
Collin Romer | Page 40
Service Advisor
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
408 Reviews
408 Reviews
Write a Review408 Reviews of Collin Romer
May 01, 2021
Well after having my car for over a month and a half and prety much lying to me the whole time. They finally changed a seal that was leaking. Telling me my torque converter was bad and on backorder which n prety much lying to me the whole time. They finally changed a seal that was leaking. Telling me my torque converter was bad and on backorder which neither was true. Everytime i deal with them there is an issue wort dealership around. More
by GCHASE3370
Verified Customer
Helpful 
May 01, 2021
I think if you're asking for a review I should not have to write 25 words to tell you that the dealership did a good job. The 5 stars should be enough but thank you for the inconvenience. Great work to write 25 words to tell you that the dealership did a good job. The 5 stars should be enough but thank you for the inconvenience. Great work More
by aaschettini
Other Employees Tagged: Hazem Radwan, Danielle Barbaria , Katiey Choi, Patrick Ciotola, Patricia Farag, Jasmine Jackson , Michael Varela
April 26, 2021
It is most efficiently run. My appointment was for 9 a.m. we were out by 10 a.m. The person who took care of us was friendly and courteous. He explained everything and we never felt at a loss as to wha a.m. we were out by 10 a.m. The person who took care of us was friendly and courteous. He explained everything and we never felt at a loss as to what was happening. More
by jiervese
April 21, 2021
I had my A.C. Vent replaced and everything in my car is working as it should be. Making my appointment was easy . The service department attended my car as soon as I drove up to the service department. working as it should be. Making my appointment was easy . The service department attended my car as soon as I drove up to the service department. More
by f.fennimore
Other Employees Tagged: Hazem Radwan , Katiey Choi
April 14, 2021
They checked and corrected the mechanical problems with the vehicle. I only have one problem with the dealership. They had taken photos of my vehicle when they picked it up from me. Then when they had it a the vehicle. I only have one problem with the dealership. They had taken photos of my vehicle when they picked it up from me. Then when they had it at the shop they noticed a hair line crack in my right side mirror. I am still waiting to waiting for the repair. More
by ROSE.MULCAHEY
April 07, 2021
Great experience. Very easy to work with, in and out quickly, took care of everything, care was clean after, never had any issues dealing with service quickly, took care of everything, care was clean after, never had any issues dealing with service More
by rscalici123
Other Employees Tagged: Michael Varela
April 06, 2021
Very difficult to reach by phone. Difficult to get appointments within a week or two. Brought in for new windshield wipers and had to wait an hour and a half. On the phone they said I would be in and appointments within a week or two. Brought in for new windshield wipers and had to wait an hour and a half. On the phone they said I would be in and out. More
by ITBARON
April 02, 2021
Colin, Patrick and Michael were courteous and responsive. I appreciated that they were straight with me when there were some delays getting parts. Overall, a very positive experience. I appreciated that they were straight with me when there were some delays getting parts. Overall, a very positive experience. More
by charlie56
Other Employees Tagged: Patrick Ciotola, Nicholas Squeo, Michael Varela
March 30, 2021
Professional and organized. Comfortable waiting room and price of the service was reasonable. My Service Advisor was friendly and professional. Overall it was a pleasant experience. price of the service was reasonable. My Service Advisor was friendly and professional. Overall it was a pleasant experience. More
by Billmac711
Other Employees Tagged: Cashier was friendly and professional. She was a pleasure to deal with.
