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Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

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4.8
48 Reviews
4.8

48 Reviews

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48 Reviews of Cortney Ware

December 13, 2025

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Employee Rating

Everyone was nice and they made me feel very welcome! ! Courtney was awesome as well!! More

by Tramaine
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Recommend Dealer
Yes
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December 12, 2025

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Everyone in service and sales have always be superb in my eyes. When I show up for my appointments for service, they are very eagerly responsive. Always keeping me updated on the job. Very kind and knowledge More

by DONNAS424
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2025

Julio Jones Kia responded

Thank you so much for your wonderful feedback! We’re grateful for your loyalty and thrilled to hear that both our service and sales teams continue to exceed your expectations. Our team works hard to provide timely updates, quality work, and a great experience every visit. We appreciate you choosing us and look forward to serving you for many more miles!

December 09, 2025

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Daniel was very helpful, very respectful. Ms. Robin is very kind to us. Thank you all. More

by joyo334
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sargent, Regina Parks

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Dec 09, 2025

Julio Jones Kia responded

Thank you so much for sharing your experience! We’re happy to hear Daniel was helpful and respectful, and that Ms. Robin made you feel welcomed. We appreciate you and hope to see you again soon!

December 08, 2025

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Great service with all my oil change and service needs. Very nice staff and mechanics More

by k-909
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sargent

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Dec 08, 2025

Julio Jones Kia responded

Thank you for the great review! We're happy to hear that our team continues to take good care of all your oil change and service needs. We appreciate your kind words about our staff and techs, and we look forward to serving you again!

November 29, 2025

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The service was great. Explains well and cares about you. Price are not bad at all. Just Great Overall!!! More

by serthomas6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

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Nov 29, 2025

Julio Jones Kia responded

Thank you so much for your feedback! We’re thrilled to hear that you received great service and felt well taken care of. We appreciate your kind words and are glad the pricing and overall experience met your expectations. We look forward to serving you again! 🚗✨

November 27, 2025

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I have a 2020 Telluride. This vehicle is nothing but a money pit. I will never buy another KIA! Apparently KIAs are known for falling apart early. More

by reeceamanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 28, 2025

Julio Jones Kia responded

I’m really sorry to hear about your experience with your 2020 Telluride. That’s incredibly frustrating, and it’s not the experience we want anyone to have. While many Telluride owners have had good luck with theirs, every vehicle is different—and when issues start adding up, it can feel like nothing but a money pit. If you’re open to it, we’d appreciate the chance to look into what’s been happening with your vehicle and see if there’s any support or options available to help. Your feedback matters, and we truly hate to hear you’ve had such a rough experience.

November 25, 2025

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No response at all at the moment. Nothing really to say about the service. Thanks More

by RAFAELLEWIS575
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 25, 2025

Julio Jones Kia responded

Thank you for your feedback. We’re sorry to hear we didn’t make a stronger impression during your visit. We appreciate you giving us the opportunity to serve you, and we hope to provide a more memorable and positive experience next time. If there’s anything specific we can improve on, we’d be grateful to hear from you.

November 24, 2025

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Employee Rating

Good experience I had an great experience I had an great experience at Julio Jones good service plan on buying another car in the future More

by GERMEIKO.MCGUIRE
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

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Nov 25, 2025

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear you had a great visit and received good service at Julio Jones Kia. We appreciate your trust in us and are excited to help you again when you're ready for your next car. Thanks for choosing us! 🚗✨

November 13, 2025

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Employee Rating

They answered all my questions and made sure I was satisfied with what was done More

by SHONDOLYNPARKER01
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

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Nov 15, 2025

Julio Jones Kia responded

Thank you so much for your review! We’re happy to hear that our team was able to answer all your questions and make sure you left completely satisfied. We appreciate you choosing Julio Jones Kia and look forward to helping you again in the future! 🚗✨

November 13, 2025

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Employee Rating

They were fast, friendly, and accomplished the task. They even went the extra mile to wash car before handing over keys. Well done KIA Tuscaloosa! More

by macker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

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Nov 15, 2025

Julio Jones Kia responded

Thank you for the great review! We’re glad to hear our team delivered fast, friendly service and took that extra step to get your car washed before returning it. We truly appreciate you choosing Kia Tuscaloosa and look forward to serving you again! 🚗✨

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