Cory McConville

Easy making appointment, speedy turnaround, helpful suggestions, professional staff, pleasant and very clean facilities. I was, again, pleased with this service provider. suggestions, professional staff, pleasant and very clean facilities. I was, again, pleased with this service provider. More

by CRAWFORDJAMES Verified Customer Verified Customer

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The customer service communication was less friendly than expected. I had an awkward feeling each time I arrived. Not very warm and welcoming. Much different than Chevy, which is surprising. Updates were sen expected. I had an awkward feeling each time I arrived. Not very warm and welcoming. Much different than Chevy, which is surprising. Updates were sent via text at very end of the day. When I came to pick up my car from service, the person at the desk inside said hello, which was nice. But when I told her I was going to service, she said “good luck.” It was weird. More

by BRIGITTEPALUMBO Verified Customer Verified Customer

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The service department has provided consistently good service since I brought my car to them seven years ago. service since I brought my car to them seven years ago. More

by wyantsmiling Verified Customer Verified Customer

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Dealership very clean and. neat. People are kind and courteous. Cory was extremely helpful with my problems neat. People are kind and courteous. Cory was extremely helpful with my problems More

by MSIMONJ Verified Customer Verified Customer

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Stuck up , rude , absolutely no help after car sitting for a week. Unfortunately for them they profiled me because I brought in a older 7series and dress different. Little did they know there is over 40k for a week. Unfortunately for them they profiled me because I brought in a older 7series and dress different. Little did they know there is over 40k in my car. It will give a McLaren a run.Bye guys nice store bad management More

by Robert Verified Customer Verified Customer

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I always receive great service from Cory and the service team on my BMW x5. Thank you team on my BMW x5. Thank you More

by CORSICI Verified Customer Verified Customer

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Excellent staff. Very helpful and informative. Tech found some issues I was not aware of and corrected them. I appreciate the professionalism. Very helpful and informative. Tech found some issues I was not aware of and corrected them. I appreciate the professionalism. More

by JJEF1946 Verified Customer Verified Customer

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The Westlake team are always accommodating with setting service appointments, but during this visit they went beyond the call of duty…My appointment was scheduled for 10am, but I had arrived one hour early service appointments, but during this visit they went beyond the call of duty…My appointment was scheduled for 10am, but I had arrived one hour early as I needed to conduct some work calls and Cory had me in and out even before my scheduled appointment time of 10am…Now that’s elite Customer Service! More

by KCYANKS96 Verified Customer Verified Customer

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The service was efficient and courteous. My BMW Is now running very well. It is always a pleasure to deal with Cory. I only wish the diagnostic charge were not so high, since it was recom My BMW Is now running very well. It is always a pleasure to deal with Cory. I only wish the diagnostic charge were not so high, since it was recommended that I replace all eight spark plus and coils. Knowing that, why was the diagnosis so extensive, to identify which two spark plugs and coils were malfunctioning? More

by WHANSEN1 Verified Customer Verified Customer

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Great place to take my 3 series! Corey, Brittaney, and Omar did a fantastic job of figuring out where the strange noises were coming from Corey, Brittaney, and Omar did a fantastic job of figuring out where the strange noises were coming from More

by Cliff Verified Customer Verified Customer

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