Cory McMurray

When I decided it was time to purchase a used car for my Son, I resolved myself to the frustrating, uncomfortable experience of navigating the used car purchasing process. And for the first several weeks Son, I resolved myself to the frustrating, uncomfortable experience of navigating the used car purchasing process. And for the first several weeks of my journey, it was exactly that. Unjustifiably inflated prices, rigid dealerships with a take or leave it attitude, and even an attempted bait and switch to get me into a showroom. Of all my frustrations, what was the WORST was dealerships unwilling to work with me on creating space for my personal mechanic to complete an inspection (at my expense) with these dealerships offering me unreasonably small windows if any at all. So when I saw my target (a 2014 Honda CRV) show up in my feed at Manly I took a deep breath and prepared for the inevitable dance (if they even called me back at all). Fifteen minutes after I submitted an inquiry, I received a call for Cory. Almost immediately, things felt different. I asked Cory a couple questions around the Carfax. He was able to address one question and committed to getting me an answer on the other, promising to call me back. Lo and behold, 15 minutes later Cory called back just as he promised. He wasn't able to give me a full answer because the information wasn't available but he and I agreed on a probable answer and I was comfortable. Then I asked my dreaded question...how can I arrange for my mechanic to see it (I live 50 minutes away). His answer? "Take it for 24 hours on a loan. Have your mechanic take his time. We are confident in our cars." So I did! Cory couldn't have made the loaner process easier and 24 hours later I got a comprehensive report from my mechanic. The car was in really good shape and the report simply identified some normal wear and tear type issues for a car of this year and mileage. Manly worked with me on the purchase price to reflect the items in the report we agreed were reasonable for Manly to cover and we arrived a price with very little back and forth. By the time I got back to the dealership with the car to sign the papers, Cory was ready and waiting for me. No sitting around while he talked with other customers, I felt like I was his priority. The purchase process was quick, transparent, and professional. I highly recommend Cory McMurray and Manly of Santa Rosa if you are in the market for a used car. Thank you Cory! More

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