Craig Kelly | Page 178

service on steering had to bring car on muktiple occasion and to change parts but problem persisted service supervisor keeps saying thst he cannot hear the clicking even had to bring car on muktiple occasion and to change parts but problem persisted service supervisor keeps saying thst he cannot hear the clicking even when i was already present letting him hear sound or naybe he refuse to hear the sound. More

by BENJO113 Verified Customer Verified Customer

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Ridiculous Arrived at 10:45 for a headlight change and wash. Told 1 1/2 hours. 12:30 no car. 1:30 no car. 2:15 got car. Are you kidding me? 3. 1/2 hours????Ser Arrived at 10:45 for a headlight change and wash. Told 1 1/2 hours. 12:30 no car. 1:30 no car. 2:15 got car. Are you kidding me? 3. 1/2 hours????Service person very apologetic but your back of the house needs serious help. Not even an offer of a loaner. Although did get a card for a free detail. First time at this dealership as new to area. Be my last visit as well. Won’t use the destabilization as I likely wouldn’t see my car for days. More

by linmott65 Verified Customer Verified Customer

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Drop off, pick up! Quick drop off, quick pick update and details of service. Was in and out in 10 minutes both times and had no other issues that came up during the main Quick drop off, quick pick update and details of service. Was in and out in 10 minutes both times and had no other issues that came up during the maintenance. More

by m.rivera23 Verified Customer Verified Customer

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Super Easy!! Had the quickest and easiest of service appointments!! Highly recommend!! They were excellent with communication and provided the exact services they Had the quickest and easiest of service appointments!! Highly recommend!! They were excellent with communication and provided the exact services they promised. And my car got a car wash!! More

by WKDDH Verified Customer Verified Customer

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Great Service! As always, the service department provided outstanding service. David Torrella deserves kudos for being a first class service manager. Also, the atmos As always, the service department provided outstanding service. David Torrella deserves kudos for being a first class service manager. Also, the atmosphere is very appealing with the amenities available. More

by shepherd Verified Customer Verified Customer

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Amazing service The staff was very professional and knowledgeable, they provided outstanding service. They also washed and vacuumed the car. I will return for all ser The staff was very professional and knowledgeable, they provided outstanding service. They also washed and vacuumed the car. I will return for all service needs. Thank you! More

by FLAVIANHOSU Verified Customer Verified Customer

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Great Service Experience Dakota was very helpful and worked very hard to make sure that he provided a target time and also offered shuttle/loaner for my convenience. Dakota was very helpful and worked very hard to make sure that he provided a target time and also offered shuttle/loaner for my convenience. More

by radokid523 Verified Customer Verified Customer

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Outstanding! Best car service! From the time I pull my car into the lot for service, all the staff are super friendly! The dealership is extremely clean. Enjoy the coffee and bagel From the time I pull my car into the lot for service, all the staff are super friendly! The dealership is extremely clean. Enjoy the coffee and bagel while I wait. The service itself was quick and efficient. I feel they are honest about the necessary service and/or repairs needed. Also, I appreciate they getting a car wash too! More

by TERRI.MATTHEWS Verified Customer Verified Customer

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Lexus LX570 Service As usual customer service is amazing here. We actually enjoy bringing in our vehicles for service here because you are treated with the utmost respec As usual customer service is amazing here. We actually enjoy bringing in our vehicles for service here because you are treated with the utmost respect. Lexus of Henderson is really a part of our family and we are very loyal customers. Keep up the great work guys!! More

by RICKY4321 Verified Customer Verified Customer

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Excellent service by staff Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicl Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicle so it made my life easy. More

by JAY Verified Customer Verified Customer

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