Crossroads Ford of Prince George

The sales team made purchasing my new vehicle extremely easy and straightforward. It was a great team of people to work with. Thank you Crossroads for the excellent customer serivce. easy and straightforward. It was a great team of people to work with. Thank you Crossroads for the excellent customer serivce. More

Horrible customer service experience. Thursday morning my remote start worked fine. I went in Thursday to receive a state inspection and oil change on my Ford. Afterwards, my remote start Thursday morning my remote start worked fine. I went in Thursday to receive a state inspection and oil change on my Ford. Afterwards, my remote start no longer works, despite batteries in the vehicle and key fob both being fine. Of course the dealership/service department claimed it’s nothing they did wrong but they are willing to diagnose it for a $250 fee. SMH! More

It was a pleasure to work with Susan. She went above and beyond to make the deal go through. She went above and beyond to make the deal go through. More

Thank you Crossroads Ford for making this experience wonderful. We bought a 2025 expedition and it's almost like driving a spaceship it is awesome. The sales staff is knowledgeable and our sales advisor wonderful. We bought a 2025 expedition and it's almost like driving a spaceship it is awesome. The sales staff is knowledgeable and our sales advisor Malachi was one of the best we've ever dealt with we will definitely come back again. More

They did good work and I was in and out in a flash. I would give five stars, but they didn't put air in tires. They typically do a multi point inspection. This should be added. I would give five stars, but they didn't put air in tires. They typically do a multi point inspection. This should be added. More

The recent service(state inspection) went well and was completed promptly. I wish the technician would take a little more pride and install the inspection sticker straight instead of very crooked. The tru completed promptly. I wish the technician would take a little more pride and install the inspection sticker straight instead of very crooked. The truck(2014 f150xlt) I bought previously from your dealership got a new current inspection sticker when I took delivery and I think the same thing should have been done in March of this year for this truck. Regarding the sales person/ staff I had to ask what deals if any and special financing were being offered at that time. Neither the sales person or the sales manager/ finance manager (not sure of title) were forthcoming with this information. More

Good service. Good staff. Quality of repairs and inspection work is good. Repairs completed timely. Nice discount. Good staff. Quality of repairs and inspection work is good. Repairs completed timely. Nice discount. More

Best advice, service, and commu Notation from advisor I’ve had with over 45 years of my Fords. The advisor was the best””””” I’ve had with over 45 years of my Fords. The advisor was the best””””” More

Bought a 21 jeep Cherokee inspection check as if all was fine tires were worn plus 2 had a bolt and a gash. No way would it pass. Something wrong with this picture fine tires were worn plus 2 had a bolt and a gash. No way would it pass. Something wrong with this picture More

Crossroads Ford has a first class showroom, huge inventory , friendly and helpful personnel. It was such an easy process buying a new Maverick with employee pricing. I would definitely buy a new c inventory , friendly and helpful personnel. It was such an easy process buying a new Maverick with employee pricing. I would definitely buy a new car here again and recommend to family. More