Craig Vierig

Bought a used 2011 Prius. Do not waist your time. This company is a joke. Do not waist your time. This company is a joke. More

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Service department did a good job. Fast service, free shuttle service a big plus. Typical upsell pitch common to all dealerships, but overall highly satisfied with convenience and res Fast service, free shuttle service a big plus. Typical upsell pitch common to all dealerships, but overall highly satisfied with convenience and results. On the other hand, I’m disappointed with delays in orders for new vehicles. I placed an order for a new vehicle 10 months ago and still haven’t received it. They required a $1000 no refundable deposit. But what if they never receive the vehicle? Will they refund my deposit? Seems a little sketchy, so beware before you sign up for a new vehicle delivery. More

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We were looking for just the right vehicle. The carfax and "ipack" info had us about 65 percent sold before walking in the door..Craig knew EVERYTHING about the vehicle! Manager Michael was awe The carfax and "ipack" info had us about 65 percent sold before walking in the door..Craig knew EVERYTHING about the vehicle! Manager Michael was awesome also. The accessory manager informed us about any additions (none needed) and the finance person was swift and efficient while explaining it all to us. We got the right car at the right price and so far it's all very good. I am 6'4 and can stretch out in back for camping. A good buy experience. More

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Bobby was very helpful and understanding meanwhile Craig made our situation very stressful and he made me not want to come back here He also never ever updated me about anything and when a friend called a made our situation very stressful and he made me not want to come back here He also never ever updated me about anything and when a friend called and asked about the vehicle he immediately said “oh yeah this girl came in yesterday and wanted the car but her credit didn’t get approved” meaning me. Just the fact that he immediately says that without knowing who the person calling was was so disrespectful and we didn’t even know we didn’t get approved. But he can tell a stranger that? Never working with craig ever again. He tried guilt tripping me multiple times bringing up sickness and personal issues. More

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This is our second purchase with Toyota Bountiful. Both purchases were very fair and top notch in every way. They truly go beyond the usual car dealer buying experience. Craig V. Was our sales rep on our l purchases were very fair and top notch in every way. They truly go beyond the usual car dealer buying experience. Craig V. Was our sales rep on our latest Tacoma purchase. He did all he could and more to accommodate our needs since we were from 300 miles away. The price on their vehicle and the trade value on ours were very fair. Nothing hidden and no surprises. If/when we need another vehicle this dealer will be first choice. More

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Felt very good about their service to us while buying our new highlander new highlander More

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Just read this. Enough said 833 East Pioneer Dr. Ste. Just read this. Enough said 833 East Pioneer Dr. Ste. 102, Draper, Utah 84020 – Phone: 801.679.6978 June 3, 2021 Peter H. Robinson Admitted in U Just read this. Enough said 833 East Pioneer Dr. Ste. 102, Draper, Utah 84020 – Phone: 801.679.6978 June 3, 2021 Peter H. Robinson Admitted in Utah #16556 peter@api.law Sent via Email Performance Toyota Bountiful 2380 S Hwy 89, Bountiful, UT 84010 kwaterbury@toyotabountiful.com mmiglio@toyotabountiful.com blinford@toyotabountiful.com Re: Demand for Return or Compensation Mr. Waterbury, Mr. Miglio, Mr. Linford, and other company officers: Please be advised that I represent Jennifer Travis, a recent customer of yours. Accordingly, please submit any future correspondence and communications specifically regarding this matter to me at the addresses indicated herein. I write regarding my client’s purchase of a vehicle from your store on April 7, 2021. At the time of purchase, your company took possession of my client’s 2016 Volkswagon Jetta as a trade- in and gave my client possession of the newly purchased Toyota CHR. Your employee, Corey, represented to my client before leaving that the proposed financing was approved and that she should bring in documents verifying her Social Security income, which she did the next day. The Toyota CHR was towed from my client’s home last night at the direction of Performance Toyota, leaving her with no vehicle, and causing direct and ongoing financial harm to her. You have breached the sale agreement with my client without returning or compensating her for the traded-in Volkswagon. I hereby request that you return my client’s 2016 Volkwagon immediately, or if you are unable, to compensate her for the full market value of the vehicle, which is $17,613.00. If you do Page 2 so immediately, we will forego pursuing legal redress for breach of contract, misrepresentation, failure to provide required disclosures, unjust enrichment, among others. If you do not comply with this request, I am prepared to pursue restitution through any means available, including legal action. Prior to initiating these costly measures, I am providing you the courtesy of sending this correspondence. I appreciate your timely attention to this matter and look forward to your response. Please feel free to contact me at peter@api.law or at 801.679.6978 to discuss this matter in person. Sincerely, API Law, LLC /s/Peter H. Robinson Peter H. Robinson, Esq. Counsel for Jennifer Travis More

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I don’t know where to begin. Don’t deal with these guys. They’re cut throat And nasty. They’ll harass you, even if you politely ask them to stop. Google just about any used car salesmen/dealer scheme and th They’re cut throat And nasty. They’ll harass you, even if you politely ask them to stop. Google just about any used car salesmen/dealer scheme and that’s what they’ll do. Tell you you’re for sure approved, send you on your way. Only to get a call later saying “our approval is expiring.” And “call the lender fir a new account interview.” To which I call the “lender” and can’t even yet through to them. My mistake was signing the documents and leaving. But my daughter had cheer try outs abd I had to be there. So like they requested, I took all the documents down the next day they requested, including the title to my trade in. Well, as of today my temp tags have expired, no clue where plates are. No one at the dealership can tell me. And I have no clue what the status is. I’ve been accused of being a fraud, and harassed to the point I blocked the sales managers number (Ivan). I’ve told the same thing to Craig Corey Brandon and Ivan. Yet still no clue what’s going on. It’s a real clown business/xxxx show. Don’t waste your time. So while I love the CHR, I’d never buy another Toyota these guys are jerks. It’s honestly numerous that “kyle” asks why they revived a one star rating ? These guys are crooks. They’re the ones who give used car dealership a bad wrap .. stay away More

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Really happy to find the vehicle, with all the packages I had wanted, already put together and sitting at their dealership. They were definitely willing to do what they could to help me get exactly what I ne had wanted, already put together and sitting at their dealership. They were definitely willing to do what they could to help me get exactly what I needed in purchasing a RAV4. Highly recommend. More

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I appreciate the honesty and personal touch. Friendly but direct. I will check in with them again on my next purchase. Prices are fair as well and that's always a good thing. direct. I will check in with them again on my next purchase. Prices are fair as well and that's always a good thing. More

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