Curt McHenry | Page 226

Customer satisfaction is their top priority I live in a small town far from the city and I started my car search online. After being jerked around, with false pricing and aggressive salesmen fro I live in a small town far from the city and I started my car search online. After being jerked around, with false pricing and aggressive salesmen from some other BIG name car dealerships, Tucson Subaru’s Internet Sales Manager, Curt McHenry, totally stepped up and helped me find the perfect car. I sent an email to the company via Autotrader, Curt promptly responded to my email, and followed up with a no pressure call. He listened as I explained my situation and hesitation in making the long drive into the city to buy a car, only to have the deal fall through, the car not be there or have the price jacked up. Curt took the time to actually listen to what I wanted and didn't try to force “upgrades” or pricier cars. He was able to give me a quote for my trade-in and a GUARANTEED out-the-door cost on a car that actually held true when I arrived. He was actually able to get the GM to lower the, already amazing, out-the-door cost when I arrived at the dealership! Tucson Subaru is not about making deals that benefit themselves; customer satisfaction is their top priority. This is, by far, the best dealership I have ever worked with. Highly recommend working with salesman Curt McHenry, he takes all the drama and tension out of the process and makes buying a car fun again! If you are looking for a new/used car, save yourself the time/energy/stress/money, and just call Curt. More

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CPO Subaru Forester Was referred here by family and it was a great experience, they help you out with every step of the process and really help you find the car that is b Was referred here by family and it was a great experience, they help you out with every step of the process and really help you find the car that is best suited for you More

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Highly recommend the Tucson Subaru dealership! I just purchased my first car from the subaru dealership, a 2014 Forester, and had a wonderful experience. All of the employees that I encountered wer I just purchased my first car from the subaru dealership, a 2014 Forester, and had a wonderful experience. All of the employees that I encountered were extremely helpful and kind. I never once felt pressured to make a purchase (unlike my experiences at a few other Tucson dealerships.) I would highly recommend this subaru dealership for anyone looking for an environmentally friendly company with great cars and wonderful employees. More

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NO-PRESSURE, HASSLE-FREE AUTO SALE! I had seen good reports about the Subaru Forester and have been thinking of getting a 4-wheel drive vehicle. Decided on the spur of the moment as I w I had seen good reports about the Subaru Forester and have been thinking of getting a 4-wheel drive vehicle. Decided on the spur of the moment as I was driving by to stop in at Tucson Subaru and take the Forester for a test drive. I had NO intention of buying yet. Didn't even have my checkbook and pink slip with me. Curt couldn't have been easier to work with. No pressure at all--a welcome change from previous car-buying experiences. He thoroughly explained all the features and I took a test drive. Loved the car. I found myself thinking that if the price was right I might just go ahead and buy it, but I was trying to figure out how I could get him to hold it until I dashed home to get the checkbook and title. The price was right hassle-free and I was ready to sign, but I explained I didn't have everything with me. "No problem! Just bring everything tomorrow!" I was astonished. Then Curt referred me to Tim, who was simply a delight to work with. Signing lots of papers is never fun and since I'm an attorney I have to actually read everything. But Tim was patient and good-natured and it didn't feel onerous at all. I still couldn't believe I could drive home in my beautiful new Subaru without actually paying a penny! (I'm on my way there in a few minutes to take care of that.) I'm sensitive about being patronized as a not-so-young female car buyer, and I never felt that way at any moment. My overall experience was very positive and I will recommend Tucson Subaru to everyone I know who is thinking of buying a car. More

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Happy Camper This was the best car buying experience I've had, such an improvement from the last in town. Such a friendly, helpful staff who didn't push, only mad This was the best car buying experience I've had, such an improvement from the last in town. Such a friendly, helpful staff who didn't push, only made me feel like my interests and needs were the most important thing. After this, I can't imagine doing this any other way. More

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Purchasing new car Curt and Traci were extremely helpful in purchasing a new Outback. Curt explained all of the features in a easy to understand fashion and made the bu Curt and Traci were extremely helpful in purchasing a new Outback. Curt explained all of the features in a easy to understand fashion and made the buying very enjoyable. Traci explained all of the financial parts and how the extended warranty worked. My wife and I had a pleasant experience. More

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Curt has always been a very responsive employee and a great advocate for the Subaru brand and this dealership. I appreciate Curt's willingness to listen and his ability to provide good value. He's always great advocate for the Subaru brand and this dealership. I appreciate Curt's willingness to listen and his ability to provide good value. He's always provided choices to match my idea of good value with available Subaru service. I routinely recommend the dealership based on the experiences I've had at the dealership. Thank you. More

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Praise for Curt Curt was straight-forward, knowledgable and understanding. I am a woman who was car shopping with a 2 year old — not easy. As a dad, he understood tha Curt was straight-forward, knowledgable and understanding. I am a woman who was car shopping with a 2 year old — not easy. As a dad, he understood that. He was patient and kind. He answered every question without hesitation. My experience with Tucson Subaru and specifically Curt was very different from my other stops around Tucson. I've spent more than two months shopping for a car. My time at Tucson Subaru consisted of three visits over four days and the deal was done. More

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I had no previous experience with Suburu, and I was wowed by the straightforward approach to selling exhibited by this dealership. I've walked out of a lot of dealerships without buying because nobody would by the straightforward approach to selling exhibited by this dealership. I've walked out of a lot of dealerships without buying because nobody would give me a list price on a specific car. Curt was so easy to work with, and we found the car I bought within just a few minutes of my arrival. He explained all the terms to me clearly and took my deposit, with the understanding that I'd return for the final paperwork and pick up the car after I'd had money transferred into my checking account. The whole transaction took only a little over an hour. When I returned yesterday to pick up and car, Traci walked me through all the paperwork efficiently and explained everything clearly. She answered my questions, and when we were finished, she turned me back over to Curt, who gave me a quick review of all the buttons and features, programmed my gate opener into the car for me, and sent me on my way with a bouquet of roses. I remain amazed at how little time the whole process took and how skilled and efficient both Curt and Traci are--two employees who leave a buyer with the certainty that Suburu is an agency that will offer the kind of reliability and treatment that any buyer hopes for. I'm certain that I'll have just as good an experience with the service department in the years to come. I'm delighted! I didn't answer question #2, as that appears to apply to the service department. More

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My experience with Tucson Sugar was great, I purchased two vehicles, a Genesis Coupe and Accura both in great condition. Trente Nichols was a great person to deal with... A man of God, kind and very hel two vehicles, a Genesis Coupe and Accura both in great condition. Trente Nichols was a great person to deal with... A man of God, kind and very helpful. My next purchase will be with him. Thank you sir. More

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