Curtis McVade
Curtis McVade at Elder Mitsubishi
Refer Me

Curtis McVade

Service Advisor

Elder Mitsubishi

910 S BELL BLVD
CEDAR PARK, TX 78613

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4.8
54 Reviews

I've been in the auto industry for 11 years.I also have lived in Austin Texas my entire life. I love being in a position to help people with there car needs.

Dealership Experience

6 yrs, 10 mos

Industry Experience

16 yrs, 8 mos

Specialties & Trainings

Service Advisor

4.8

54 Reviews

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54 Reviews of Curtis McVade

March 15, 2024

Dealership Rating
Employee Rating

PJ was great in helping us find our minivan within our budget . We had a positive experience in buying our new to us car . James and PJ both provided excellent customer service . More

by Jacqueline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Keithley, Shawn Klepin , Prisco Marquez

February 25, 2024

Dealership Rating
Employee Rating

Mark Bruce, financing department, and manager were all knowledgeable, kind, patient, went above and beyond getting an approval on the car I wanted. I love my Eclipse Cross with all of the safety features, More

by Jenn74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 05, 2024

Dealership Rating
Employee Rating

Thank you baron. for the time you put to find the right car for me. I’m loving it. :-). I would definitely recommend! More

by Keren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2024

Elder Mitsubishi responded

Keren, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

January 04, 2024

Dealership Rating
Employee Rating

Very helpful and courteous Salesman, Jeremiah was thorough, patient and professional regarding my new car sale at Elder Mitsubishi. More

by Donald A. King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2024

Elder Mitsubishi responded

Donald A. King, reviews like this give us motivation and he Feel free to reach out to us if you need anything. Have a wonderful day. lp us ensure we provide high-quality care. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

December 15, 2023

Dealership Rating
Employee Rating

This pisses me off, I bought my second Outlander a couple of months ago and it had some dents in the weather strip on the driver's side windows. I had already signed the contract when I noticed this and othe More

by francisco
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rusty Cox

Dec 21, 2023

Elder Mitsubishi responded

Hi Francisco, I'm sorry to hear about your experience with us. I looked into the situation more, per our conversation, and it does appear we dropped the ball. That's certainly not best practice for us and I apologize, again. Rusty, our Service Manager, let me know he is going to have someone else take a look at your door to see what we can do to fix it. If you don't have the appointment scheduled already, please reach out to him at RCox@eldermitsubishi.com or 512-250-2025. Please let me know if there is anything else I can do to help. Thank you. Lauren Cleven General Sales Manager 512-265-8703 LCleven@eldermitsubishi.com

November 10, 2023

Dealership Rating
Employee Rating

Great service and sales many deals to pick from very helpful sales people's good location More

by kevinbjohnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosiah Hopson, Rusty Cox, James Keithley, Baron Sherrill , Joshua Williams, Sharla Mokry

Nov 16, 2023

Elder Mitsubishi responded

Thanks so much for leaving us this awesome review! We are so happy that you had such a great experience with our buying team here at Elder Mitsubishi! If you ever have any questions about anything please don't hesitate to give us a call and we'd be more than happy to help you! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 11, 2023

Dealership Rating
Employee Rating

All I can say is that the customer service was Great! !!!! Keep it up!!!! Smile More

by Ivory Perkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Keithley , Zachary Kettle, Joshua Williams

Sep 15, 2023

Elder Mitsubishi responded

Thanks so much Ivory for letting us know about your recent visit here at Elder Mitsubishi. We strive to provide an excellent experience better than our other competitors out there. We hope that we get to work with you again in the future and if you ever need us we are always here and more than happy to help. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 25, 2023

Dealership Rating
Employee Rating

Great service from Curtis M. Too bad me email address won’t update correctly in their system More

by Have a car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Elder Mitsubishi responded

Thank you so much for leaving Mr. Curtis this review. He is always working hard and makes sure that you have the best service experience that you can have. We hope that you are enjoying your car and let us know if we can help you with anything else! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 20, 2023

Dealership Rating
Employee Rating

Went in for an inspection and left with a eclipse sport best day ever yeah More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Keithley

Jul 25, 2023

Elder Mitsubishi responded

Good afternoon Tina! It's crazy how we can start the day out just expecting an oil change and leave the dealership in a brand new car! That's what separates us from the competition is that we genuinely try and get you a nicer newer car when we see you. Thank you so much for letting us know about your experience. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 17, 2023

Dealership Rating
Employee Rating

All of the people who work at Elder Mitsubishi in Cedar Park have been there for us. Since our 1st new car in 2019 to our 3rd new car in April 2023. We also love getting to know the service team, to includ More

by Angela Harvick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Anderson, Sharla, James Keithly

Jul 20, 2023

Elder Mitsubishi responded

Angela Harvick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elder Mitsubishi. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Shawn Klepin Customer Care Manager sklepin@eldermitsubishi.com 512-937-1300

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