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Cynthia Dominguez
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46 Reviews
46 Reviews of Cynthia Dominguez
October 06, 2019
Perfect services For many years I'm using Ocean Mazda for all my needs. Perfect services! I can recommend for any Mazda lovers! Personel is very educated and can answe For many years I'm using Ocean Mazda for all my needs. Perfect services! I can recommend for any Mazda lovers! Personel is very educated and can answer all questions possible regarding Mazda More
by ALEKSEYKAZAKOV
Verified Customer
Helpful 
October 02, 2019
Overall - pretty decent. Although I come from Acura, and have always had an exceptional experience there, Mazda was pretty great. Of course, I would have loved a free coffee ( Although I come from Acura, and have always had an exceptional experience there, Mazda was pretty great. Of course, I would have loved a free coffee (unsure if machine worked because there were no cups), but $1 coffee from a person who made it right there was cool - as well as being able to get a pastry. The lady at the coffee spot gave my daughter a free croqueta, so that was also nice. I was also hoping for a little vacuuming to have been done inside my car but maybe other people don’t like that and think it’s too intrusive. Ahh well. Timing was a little over what I would like, when I was quoted an hour to an hour and a half and it took 2 hours and a half. Service people I dealt with were great - very positive and communicated things well. Unfortunately I don’t recall their names. More
by KARINARAIN.D
October 02, 2019
Transparent and comprehensive explanation of details The manager kept me informed of every step and offered a clear timeline future resolution of backordered parts. I need to be back in 3 weeks The manager kept me informed of every step and offered a clear timeline future resolution of backordered parts. I need to be back in 3 weeks More
by DANIEL_ESPARZA
October 02, 2019
Somewhat slow service, misleading vehicle information online Drove 2+ hours to see a certain vehicle, online information was misleading and did not have all the exclusive packages I drove out there for, still ma Drove 2+ hours to see a certain vehicle, online information was misleading and did not have all the exclusive packages I drove out there for, still make purchase of vehicle anyways but service was slow. Dealer said they would detail car before I drove it off the lot, workers did a poor job on cleaning, also they never tried to take out a scuff in the fender of the vehicle. More
by RAVIGOLDMAN
October 02, 2019
Best buying experience I’ve ever had!! Ricardo (Ricky)Teperino is the best salesman ever! This has honestly been the best car buying experience I’ve ever had. There was no uncertainty and Ricardo (Ricky)Teperino is the best salesman ever! This has honestly been the best car buying experience I’ve ever had. There was no uncertainty and the entire process was clear and transparent from start to finish. Ricky made the buying/leasing experience extremely individualized by taking the time to ask me what specific features I wanted in the vehicle I was leasing. I honestly received everything I wished for and more! He made me feel as if i was the only customer in the entire dealer-nothing impersonalized. Within 30 minutes, he had my dream car ready-exactly as I asked for! It’s the most beautiful CX5 I’ve ever seen! Never would I have thought that this would have been so simple. When I called my family to let them know i was going home with a new car, they thought I was kidding since it was so quick and painless! Even the transfer of insurance process was seamless (thank you Danny,he was also wonderful to work with!) I feel truly blessed and highly recommend Ocean Mazda and the entire staff. Well done! More
by JANETORAMOS
Other Employees Tagged: Ricky, Daniel and everyone from finance.
September 27, 2019
Mazda recall letter In and out in less than two hrs. Although it was a crowded day everything went smoothly. Very satisfied with customer service and the quality of work In and out in less than two hrs. Although it was a crowded day everything went smoothly. Very satisfied with customer service and the quality of work performed. More
by JUANCMATOS
September 20, 2019
Great Service! Staff at Ocean Mazda is super friendly, responsive, and attentive. Waiting, which is not for too long, is made comfortable with wifi and a quiet loung Staff at Ocean Mazda is super friendly, responsive, and attentive. Waiting, which is not for too long, is made comfortable with wifi and a quiet lounge so I could work.Overall, a great experience! More
by ACG
September 20, 2019
Battery change Excelle service and short waiting time Personal with knowledge Good service with coffee and something to eat while waiting Clean and nice space e Excelle service and short waiting time Personal with knowledge Good service with coffee and something to eat while waiting Clean and nice space even with remodeling More
by CLAUDIACARDENAS6
September 19, 2019
The best!!! elite service !!, I felt super good with the whole team of Ocean Mazda, bery nice place and for me something super important, the best coffee I've tri elite service !!, I felt super good with the whole team of Ocean Mazda, bery nice place and for me something super important, the best coffee I've tried More
by ERNESTOHLORENZO86
Other Employees Tagged: Gerardo Castillo
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