Dealership Experience
10 yrs, 11 mos
39 Reviews
Write a Review39 Reviews of Cynthia Ramirez
July 27, 2015
Friendly, Efficient Service The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. N The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. No hard sell on a myriad of services that I don't really need. Just good, efficient service. Cynthia Ramirez was my service advisor and she did an excellent job. Thanks again for being a great Mazda dealership. More
Other Employees Tagged: Keith Cline
July 22, 2015
Exceptional customer service I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and s I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and she called me back to let me know when my vehicle had arrived. The service dept quickly confirmed the suspected problem. Cynthia was very responsive to all my needs and requests. My vehicle was ready in the estimated time range she gave me. She showed great care, concern and professionalism. I would definitely request her again to be my service rep. More
July 19, 2015
Legitness Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of the good work they done for me! More
July 19, 2015
10000 mile service Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the ser Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the service that I needed and even got me a discount. She was very thoughtful as well: when she was about to leave for the day, she took the time to come to me and let me know she was leaving and how everything was going. Great service for my car as well. More
June 28, 2015
Extremely satisfied I was very impressed with how cordial and efficient Cynthia Ramirez was the day I brought my SUV in for service. She identified the problem even befor I was very impressed with how cordial and efficient Cynthia Ramirez was the day I brought my SUV in for service. She identified the problem even before my car was serviced. Because of her friendliness we chose to purchase a new vehicle from Jeff Hass that day. More
June 08, 2015
Above average service I have always had a great experience dealing with Cynthia Ramirez. She is always willing to go the extra mile. Whenever I have called with an issue I have always had a great experience dealing with Cynthia Ramirez. She is always willing to go the extra mile. Whenever I have called with an issue with my car she has been friendly, helpful, knowledgable and solutions oriented. More
May 08, 2015
I have always received great service from Jeff Haas Mazda My experience with the service of my vehicle has always been great, and I don't trust anyone else for my service needs. The hours are more than conven My experience with the service of my vehicle has always been great, and I don't trust anyone else for my service needs. The hours are more than convenient, the staff is courteous, and I truly appreciate that!! Thank you for being a customer focused dealership. Cynthia Ramirez is wonderful! More
April 07, 2015
Sales and service Purchased a vehicle from Jeff Hass Mazda used car division. Jay McCurtry was my sales person and Lee Pollock the used car sales manager. It was rela Purchased a vehicle from Jeff Hass Mazda used car division. Jay McCurtry was my sales person and Lee Pollock the used car sales manager. It was relatively painless. Lee Pollock, the used car manager stands behind his vehicles. We had one small issue after the sale and he took care of it right away. He is fair and honest. Would recommend doing business with him if you are looking at used cars. More
Other Employees Tagged: Lee Pollock
March 31, 2015
“A good scheduled maintenance experience” On early March, I made a an appointment to get my 2014 CX -5 in for the 30k service; on the morning of the appointment, Cynthia Ramirez was the serv On early March, I made a an appointment to get my 2014 CX -5 in for the 30k service; on the morning of the appointment, Cynthia Ramirez was the service person, she had all my paper work ready, she took my vehicle in, text me with the approximate time for the car to be ready and it was ready at the time it was promised just like a Mazda “zoom zoom” I was out on the road in no time to keep enjoying my Mazda. Cynthia Ramirez was very knowledgeable and courteous. More
March 02, 2015
Fraudulent Do not be fooled by the 5 star ratings, they are fake reviews obviously just to make the business look legit. These guys sabotaged my car! And this on Do not be fooled by the 5 star ratings, they are fake reviews obviously just to make the business look legit. These guys sabotaged my car! And this one guy Neil insulted me over the phone when I complained about it. The only polite employee there is Cynthia, the receptionist is terribly rude! They take your car to their repair workshop and switch up your good parts with bad parts. I only went in there for an oil change and my car was returned to me different. I drove there in a good drivable car, and drove out in a hoopty. The issue is still unresolved, they ruined my vehicle! Beware of these guys. I would give them a zero star if I could. More
Other Employees Tagged: Keith Cline