DAMIEN RICHARDSON | Page 3

Great car buying experience Jarred Riddle was very friendly and knowledgeable and great to work with when I recently purchased a Honda Odyssey EX-L. He and the manager Damian Ri Jarred Riddle was very friendly and knowledgeable and great to work with when I recently purchased a Honda Odyssey EX-L. He and the manager Damian Richardson helped to make this a quick and easy experience. Highly recommend! More

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Treats customers well I purchased a pre-owned vehicle from Tom Wood based on the positive word-of-mouth and reputation of quality character from a family member. I am a sin I purchased a pre-owned vehicle from Tom Wood based on the positive word-of-mouth and reputation of quality character from a family member. I am a single mom and extremely skeptical based on a previous experience buying a car from a different local dealership that was deceptive. The initial transaction at Tom Wood was very confusing, frustrating and stressful. I was not presented with the car I came to purchase. After discussing with the Sales Manager (Zach), it was verbally agreed that the lower price on the right car would be honored. It was not, but I didn’t realize this until after the paperwork was signed, and he denied this ever happened (ALWAYS READ EVERY DETAIL BEFORE YOU SIGN EVEN IF THEY SAY ITS FOR A WARANNTY-expensive lesson learned). While I cant speak to these quick and sketchy sales tactics and ethics (or lack thereof for the Sales Manager) I can say enough about the quality of character of the initial Sales person (Aaron) and Matt (finance manager). Where I brought areas of concern to the GM, Damien, they were addressed absolutely immediately, and with care and concern. I appreciated that they understood they weren’t selling me a car, but earning my trust and were very patient in educating me about the transaction in person in the days that followed. They are committed to getting it right, and if they didn’t, to make it right. I recommend working with any of the staff I have reviews. I did not rate the other staff member because I don’t find giving a negative rating helpful when the issue has been addressed. I just will look to alternative staff when I return as I look forward to using this dealership in the future years for repairs and sales. The leadership, patience, and care is quality and so appreciated from the staff and leadership. Thank you for your kindness and help to me and my family for years to come. More

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Best dealership we have ever visited! We bought a 2015 Honda Civic and just bought the 2018 Honda Timberline truck. Both from Tom Wood in Anderson. We have never had a car dealership do as We bought a 2015 Honda Civic and just bought the 2018 Honda Timberline truck. Both from Tom Wood in Anderson. We have never had a car dealership do as much for us or be Pleasant to work with. Lindsay Morris was our sales person and went out of her way to assist us after the purchase even. We couldn’t be more pleased with our experiences with this dealership. More

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The Best Car Dealership & Staff I’ve ever visited! Recently bought a Ridgeline truck and got a great deal. Lindsey went above and beyond as our salesperson. Even after purchasing she has been there to Recently bought a Ridgeline truck and got a great deal. Lindsey went above and beyond as our salesperson. Even after purchasing she has been there to help us. This dealership has done more for us than any other and will have our business from now on. More

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Very nice experience Jordan Jessup, Caitlin, and Jason were very pleasant to deal with, even though the day I bought the new Accord I was nervous about the whole experienc Jordan Jessup, Caitlin, and Jason were very pleasant to deal with, even though the day I bought the new Accord I was nervous about the whole experience and so had a tendency to talk a lot. Greg in Service has also been the same way because of some work on another car days later. Anytime I have had a question or need, Jordan has been very quick to respond. If it's possible in the future, I would like to come again. More

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