DAS Reputation Management
DAS Reputation Management at Gerald Kia of Matteson
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Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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2.7
33 Reviews
2.7

33 Reviews

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33 Reviews of DAS Reputation Management

April 16, 2021

Dealership Rating
Employee Rating

Worst Kia dealer I've ever stepped foot in. They lost my key, failed to own their mistakes and I have yet to talk to a manager. More

by H
Recommend Dealer
No
Apr 23, 2021

Gerald Kia of Matteson responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 14, 2021

Dealership Rating
Employee Rating

Prompt service, everything explained, and just all around great staff. Each time I have brought my car in for service, I have always been impressed by the people who work there! More

by vzaper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2021

Gerald Kia of Matteson responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Hawkinson KIA Team

March 23, 2021

Dealership Rating
Employee Rating

I located a car from this dealership online and requested a test drive online. I received email after email, asking to approve financing, which I did. Confirming the appointment to come and test drive the ca More

by Christina H
Recommend Dealer
No
Mar 25, 2021

Gerald Kia of Matteson responded

Hello Christina, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact a member of the sales department to get in touch so we can work towards an understanding. Thank you. Sincerely, The Hawkinson KIA Team

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