Dealership Experience
1 yr
Industry Experience
1 yr
Languages Spoken
Turkish
32 Reviews
Write a Review32 Reviews of Damla Alkan
November 01, 2023
Came there to get an emergency recall fix. The attendant made me feel uncomfortable like I was begging for the service. I s schedule the appointment in advance, waited over two hours and they The attendant made me feel uncomfortable like I was begging for the service. I s schedule the appointment in advance, waited over two hours and they were still not able to complete the emergency repair. They said they would reschedule and let me know when they got the parts still no update More
October 31, 2023
Excellent, friendly, and professional staff. They spent more time with me on my problem than I expected which was a huge plus and very personable. They spent more time with me on my problem than I expected which was a huge plus and very personable. More
Other Employees Tagged: Jason Glasby
October 20, 2023
I was having an issue with my car. The keyless entry system was faulty and my alarm was randomly going off. I was able to get an appointment ASAP. They found the problem, ordered the p The keyless entry system was faulty and my alarm was randomly going off. I was able to get an appointment ASAP. They found the problem, ordered the part and fixed my car. I needed several rides back and forth and Damla arranged all the rides with Lyft! Damla is an excellent Service writer. She understood my concerns and made sure everything was taken care of. More
September 21, 2023
First time getting an oil change and there was a recall needed to be done on a new car purchased less than 6 months ago. It was well below-average experience which ended as 5 hours wait. After all day, not needed to be done on a new car purchased less than 6 months ago. It was well below-average experience which ended as 5 hours wait. After all day, not even oil change sticker was applied on the windshield and no service receipt was provided due to the reason of "paperwork not ready yet". You would have hoped that at least a copy of whatever had been done to the vehicle will be given to you after 5 hours... It was one of the worst services. I have no way of knowing what type of oil change it was (synthetic or conventional etc) or what grade of engine oil was used. More