Dan Dailey

They will not rip you off. Great service. Would recommend. The video inspection did it for me Great service. Would recommend. The video inspection did it for me More

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I just bought a used BMW X5, and it needed some factory recall work done. I also wanted to add an OEM trailer hitch and wanted a BMW Dealer to do it, given it is a BMW. Dan Dailey (my service advisor a recall work done. I also wanted to add an OEM trailer hitch and wanted a BMW Dealer to do it, given it is a BMW. Dan Dailey (my service advisor at Kuni) was AMAZING and ensured everything was right with all the work I had done on the car. He kept me updated, answered all of my stupid questions, and was very patient - especially with a slow-to-respond extended warranty company. Major KUDOS to Dan, and please give him my thanks again! I will be returning to Kuni BMW again (even though there is another dealer much closer to where I live) because of Dan's GREAT work and customer service with me. I also want to thank "Lorenzo" for helping me early on when I drove up to the service department for the first time, having never been there before. He was very helpful and cordial. Thanks again to Dan and everyone who helped me during my visit. It was expensive, but I think it was worth it, as I plan to have this X5 for a long time and want to keep a good relationship with a BMW dealer, and Kuni delivered!! More

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Would definitely recommend to a friend. Very Professional, Efficient, great customer and overall a great job. Very Professional, Efficient, great customer and overall a great job. More

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My Service advisor, Dan Dailey, has been assisting me with my vehicle service needs for almost a year now. I always had a pleasant experience during my visits to the dealership. Dan is very meticulous an with my vehicle service needs for almost a year now. I always had a pleasant experience during my visits to the dealership. Dan is very meticulous and approachable when helping me. More

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Dan was really helpful in addressing my specific needs. He also had was able to answer my questions about running winter tires(phenomenal in rain) year round and having the tech check my wear. Videos are a He also had was able to answer my questions about running winter tires(phenomenal in rain) year round and having the tech check my wear. Videos are a high value addition to any service experience. More

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My car was making a funny noise that was somewhat difficult to explain. Dan Daily listened to my very non-technical report on the situation and had the technician do a thorough analysis. The problem difficult to explain. Dan Daily listened to my very non-technical report on the situation and had the technician do a thorough analysis. The problem could have become disastrous, but was found and solved! I take my car to KuniBMW from my house in Olympia, WA for the outstanding performance by Dan Daily and the service department. More

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I have always had top-notch professional service done in a timely manner. No complaints at all. a timely manner. No complaints at all. More

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I've only had 3 or 4 visits to Kuni BMW since purchasing my car, but I have been very impressed with the level of professionalism, knowledge and customer service I have received each visit. David Fernando w my car, but I have been very impressed with the level of professionalism, knowledge and customer service I have received each visit. David Fernando was my tech on this visit and he delivered the exact BMW customer service experience that all BMW customers hope to receive. David was my very first tech when I brought my vehicle in for service two years ago and I hope he will always be available for me! More

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Good service completed on schedule on a factory recall. Nice waiting area with snacks and coffee Nice waiting area with snacks and coffee More

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Thanks Dan and David, very good job! Car service came in fast, everything was super perfect! Car service came in fast, everything was super perfect! More

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