Dan Faber
Dan Faber at St Cloud Toyota
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Dan Faber | Page 3

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.7
539 Reviews
4.7

539 Reviews

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539 Reviews of Dan Faber

July 13, 2023

Dealership Rating
Employee Rating

Efficient, courteous, punctual, loved the car wash, it would even be better if they would have vacuumed my vehicle. More

by gkmiddendorf@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

St Cloud Toyota responded

Thank you for the great review. We appreciate having you as a customer!

July 06, 2023

Dealership Rating
Employee Rating

Charged me for work they didn’t do. The problem was still present after they finished, and I’m having to pay another shop to finish the job. More

by Reo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 06, 2023

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori at 320-253-2581 at your earliest convenience. Or, please share your name or phone number so we can give you a call.

Jul 06, 2023

Reo responded

Lori called and we talked, she offered the option of having them try again and see if there were more mice. I explained that we’re 90 miles away and the car is now in another shop getting the problem taken care. Everyone I’ve dealt with at Saint Cloud Toyota has been courteous and personable, but that doesn’t make up for the lack of professionalism in a job poorly done.

June 21, 2023

Dealership Rating
Employee Rating

Always great, prompt service! Everyone is very friendly and great customer service is at the top!! More

by MARYEKELSEY
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

June 11, 2023

Dealership Rating
Employee Rating

They have always given me the best service with a very good attitude. I have recommended them to my relatives and fruends More

by Judy thelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Gable , Kylie Holland

Jun 12, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 11, 2023

Dealership Rating
Employee Rating

Really appreciated the great service! St Cloud Toyota honored the lifetime power train warranty when my 10 year old used Corolla needed work done. When the repair was taking a long time, More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 06, 2023

Dealership Rating
Employee Rating

Very good service no hard sell always on time and love the car washes and good drinks in waiting room!! More

by Switching To Toyota!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Gable

Jun 07, 2023

St Cloud Toyota responded

Thanks for the great review. We appreciate having you as a customer!

May 28, 2023

Dealership Rating
Employee Rating

We're able to get my Equinox transmission replaced under Extended Warranty. New GM transmission with 3 yr 100 000 mi warranty. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Vance

May 30, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 25, 2023

Dealership Rating
Employee Rating

I forgot my coupon for my oil change, and Great service manager allowed me to get a discount anyway. Thank you. More

by CRIPE926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

St Cloud Toyota responded

Thanks for the great review! We appreciate having you as a customer.

May 20, 2023

Dealership Rating
Employee Rating

First class service and always willing to discuss a customer's specific concern or uncertainty. More

by mjdibben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 17, 2023

Dealership Rating
Employee Rating

They were very accommodating with leaving our Sienna there while we communicated with the insurance company. More

by OLSO4258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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