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Dan Goguen

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Dan Goguen

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Dan Goguen | Page 4

General Sales Manager

Newton Nissan South

2801 Highway 231 N
Shelbyville, TN 37160

I have over 25 years experience in the auto industry. I have been here for 15 of them and enjoy all of the customers I have come across over the years. Many of which I can now call my friends.

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4.8

317 Reviews

I have over 25 years experience in the auto industry. I have been here for 15 of them and enjoy all of the customers I have come across over the years. Many of which I can now call my friends.

Overview Reviews (317) Inventory (343)

Dealership Experience

15 yrs, 10 mos

Industry Experience

31 yrs, 8 mos

Employee Video

4.8

317 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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317 Reviews of Dan Goguen

June 17, 2023

Dealership Rating

Employee Rating

Very informative and very knowledgeable. Everyone was courtesy and the showroom was very clean. Great variety of Titans to choose from. Everyone was courtesy and the showroom was very clean. Great variety of Titans to choose from. More

by Hlcole1946

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Derrick Alsup, Alex Davis

Helpful 0

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Aug 01, 2023 -

Newton Nissan South responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Katie R.

Jun 17, 2023 -

Hlcole1946 responded

Very knowledgeable curtesy had a good variety of trucks. Very patient with me. Went over computer settings. Helped me get my phone onto truck. Great experience

June 16, 2023

Dealership Rating

Employee Rating

This is our 3rd purchase with this dealership. This was was unexpected due to being involved in an accident. With that said, the experience was quick and easy. Now we are driving away in a brand n This was was unexpected due to being involved in an accident. With that said, the experience was quick and easy. Now we are driving away in a brand new vehicle. More

by home2102

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trey Hood , Alex Davis

Helpful 0

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Jun 17, 2023 -

Newton Nissan South responded

Thank you for being a loyal 3-time customer! Alex, Dan, and Trey appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Newton Nissan South. Sincerely, Katie R.

June 16, 2023

Dealership Rating

Employee Rating

The staff is very professional and we were treated like we were the only customers here. we were the only customers here. More

by holli.orgeron

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trey Hood , Alex Davis

Helpful 0

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Jun 17, 2023 -

Newton Nissan South responded

Holli, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Alex and our team here at Newton Nissan South are glad to have you as a customer. Sincerely, Katie R.

June 15, 2023

Dealership Rating

Employee Rating

I would give a zero if I could. When we purchased our vehicle everything went smooth and easy. Now that it’s time to service after the sale, the experience has been terrible. We hav When we purchased our vehicle everything went smooth and easy. Now that it’s time to service after the sale, the experience has been terrible. We have a RECALL and they break something while fixing the recall and say we have to pay for it! Make it make sense. Because of your faulty part, you had to disassemble something and in that process YOU broke it. However, you want me to cover the cost and labor to fix it?? I’ll never purchase or service another vehicle there. More

by Hastoncristy

Recommend Dealer

Other Employees Tagged: Kelli Bell , Alex Davis

Helpful 0

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Jun 16, 2023 -

Newton Nissan South responded

Hi there, Thank you for taking the time to share your feedback with us. We are so sorry to hear that your service experience did not reflect the same smoothness and ease that your buying experience did. I understand that this is frustrating, but our team wants to make it right. Our Regional Service Manager, Dave Daniels, is reaching out to speak with you further and explain where things went wrong and what we can do to help. He looks forward to speaking with you. Thank you again for sharing this feedback. Sincerely, Katie R.

Jun 16, 2023 -

Hastoncristy responded

I would like to have Dave Daniel's number so I can call him today.

June 15, 2023

Dealership Rating

Employee Rating

The car sales man( SE KWON PARK) was the best salesman I’ve ever talked to , perfect at his job, somebody give this man a raise! I’ve ever talked to , perfect at his job, somebody give this man a raise! More

by dathan.achord

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joseph Nichols, Se Kwon Park

Helpful 0

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Jun 16, 2023 -

Newton Nissan South responded

Quality customer service is always our number one priority, and we're happy to hear that Se Kwon met your expectations. Thank you for choosing Newton Nissan South, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Katie R.

June 15, 2023

Dealership Rating

Employee Rating

Newton Nissan South has been great to work with! Will definitely be doing business with them again in the future. Will definitely be doing business with them again in the future. More

by 01desktop-masks

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bobby Costlow

Helpful 0

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Jun 16, 2023 -

Newton Nissan South responded

Thank you for choosing Newton Nissan South. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Katie R.

June 13, 2023

Dealership Rating

Employee Rating

Trey was very thorough in answering all questions and gave me a great deal on a new Titan. gave me a great deal on a new Titan. More

by danny8931

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Phillips, Joseph Nichols, Trey Hood

Helpful 0

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Jun 13, 2023 -

Newton Nissan South responded

Danny, We are very happy to hear Trey provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Katie R.

June 10, 2023

Dealership Rating

Employee Rating

Se Kwon park done a wonderful experience today. at Newton Nissan dealer ship.great gentleman to work with.great experience at Newton Nissan dealer ship.great gentleman to work with.great experience More

by Heathmccrary19

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Markis Williams, Kelli Bell, Se Kwon Park, Jamie Pitts

Helpful 0

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Jun 12, 2023 -

Newton Nissan South responded

Thank you so much for choosing Newton Nissan South! Congrats on your new purchase, and let us know if we can be of any more assistance! Sincerely, Katie R.

June 10, 2023

Dealership Rating

Employee Rating

Excellent care by staff. Blake Jones is awesome. The manager was very helpful with the financing. Blake Jones is awesome. The manager was very helpful with the financing. More

by Berryphillip452

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Adcock, Blake Jones

Helpful 0

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Jun 12, 2023 -

Newton Nissan South responded

We are very happy to hear that Blake and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Katie R.

June 06, 2023

Dealership Rating

Employee Rating

Trey was really awesome to do business with. Made car buying easy. Really recommend him for you car needs Made car buying easy. Really recommend him for you car needs More

by hondamomma6

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joseph Nichols, Trey Hood

Helpful 0

Report | Print

Jun 07, 2023 -

Newton Nissan South responded

Thank you so much for your kind words for Trey, and for taking the time to leave us this wonderful feedback! Sincerely, Katie R.

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