I can't say enough great things about the people at this dealership. My battery died on my car, and I was stuck on a Friday night. I called Lexus immediately to find out what they would recommend I do, and Sheetal went above and beyond to assist me. To wait for AAA would have meant my car may not have been serviced on Saturday, leaving me with two, small children and no transportation all weekend. Sheetal was great! As my husband and I struggled to jump-start my car, Sheetal called me back to see if I was having success. When I told her we were having trouble hooking my husband's car up, she contacted Dan, another terrific employee at the dealership, who drove to my house to help us. Sheetal met me at the dealership (way past her work hours), processed my service very quickly, and set me up in a loaner car. Because of them, I was able to get my car fixed the very next morning. What could have been a very stressful situation was actually a very stress-free experience. They are terrific! Thanks, Sheetal, Dan and August (who is always awesome)!
ABOVE AND BEYOND! This is an exceptional service center!
I Recommend This Dealer:
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